20 Most Recent Lexmark Interpret S405 Wireless All-in-One InkJet Printer - Page 5 Questions & Answers

If you are encountering power problems with your printer, please go through the following checklist:

• Make sure the power cord is plugged in securely and directly to the power outlet. Power surge protectors can draw power away from the printer.
• Disconnect the power cord from the power outlet and the back of the printer and then reconnect it.
• Check the power supply box (if there is one) to see if it is warm or cold, as there could be a defective power supply issue.
• If there is access to a voltmeter, test the power supply to ensure that it registering the correct amount of voltage (most Lexmark printers have a 30Volt output).
• Make sure the correct power supply is connected to the printer.

Please try this approach:

1. Try to resend the fax. There may have been a problem with the quality of the connection.
2. Decrease the transmission speed of your fax modem. Press Setup button > Fax Setup > Dialing and Sending > Max Send Speed > 9600. Resend the fax.
3. Re-register your user information - fax name and fax number. Some fax machines block faxes without sender information. Press Setup button > Fax Setup > Dialing and Sending > Your Fax Name (re-enter your fax name). Follow the same steps and go to Your Fax Number - re-enter your fax number. Resend the fax.

I hope this helps.

Try this approach.

1. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into.
2. Disconnect the power cord from the power outlet.
3. Plug the power cord to a different known working power outlet. Bypass any power surge devices or power strips - these tend to draw away power from the printer.
4. Re-plug the power supply into the printer.
5. Ensure that the fax telephone cable is properly plugged in and secured into the printer and into the phone jack in the wall.
6. Try to send a fax again to verify that the problem is fixed.

Please refer to this article from the Lexmark website on How to Collapse/Lower the Operator Panel on the Pro200, S300, S400, S500, and S600 Series Printer Models.I hope this helps.

Wireless communication issues could be due to wireless signal quality, signal interference, firewall, etc. Make sure your printer is positioned where it receives excellent wireless signal strength (avoid physical obstructions whenever possible) and away from appliances which emit wireless signals (e.g. microwave ovens, cordless telephones, baby monitors, and other wireless electronics) that may cause interference. Make sure to allow full access to all Lexmark software and printer communication processes in the program rules/permissions for your firewall.

Also, you may refer to this article on the Lexmark website about How to identify a Wireless Communication Problem and Resolution Tips.

A firmware update for the Lexmark Interpret S405 printer addresses print quality issues including problem you are describing. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.Should the problem continue even after updating your printer, please contact Lexmark Technical Support Center for additional assistance. Thanks.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

Make sure that your printer's firmware is up-to-date. The firmware update for the Lexmark Interpret S405 printer addresses print quality issues. Please visit the Lexmark website to download and install Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.After updating your printer, please run the Deep Clean Printhead one time. From the printer operator panel, press the Setup button > Maintenance > Deep Clean Printhead. Your printer will then print a page forcing ink through the cartridge nozzles and clean them.Then try to print your document again to verify that the problem is fixed.

There is a firmware update for the Lexmark Interpret S405 printer that addresses printhead issues. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct. Please indicate if the update failed or successful.

Try this approach instead. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. When your printer turns back on, try to make a copy using the Copy button on the printer operator panel to verify that the problem is fixed. Then, copying works fine, try to print from your computer again.I hope this helps.

I hope your printer is working properly now. If not, make sure that your printer is updated. The firmware update for your model addresses the printhead problem you are experiencing. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update.Should the error continue to display even after successfully updating your printer or you're having trouble updating your printer, please contact Lexmark Technical Support Center for additional assistance.

Lexmark just recently released the Lexmark Mobile Printing Application for use with Android devices, however, the application is supported only on most laser products and the very latest inkjets that are coming out for 2011(the Lexmark Pro715 and the Pro915 are the only models announced at this point.).

It's really not advisable to open the printer apart. However, if you are physically able and willing, carefully turn the printer upside down. Make sure to hold all movable printer parts so it won't fall on you. You may shake it a bit so the pin will freely fall off the printer.I hope this helps.

When a Lexmark cartridge is refilled, it will not be able to report its ink level.Please note that all Lexmark printers work best when original supplies or genuine Lexmark cartridges are used. We do not recommend the use of third party, refilled or remanufactured cartridges - you might not get the print quality you expect from ink that is specially formulated by Lexmark.

Please visit the Lexmark support page to determine if your printer is affected with the printhead issue. Also, make sure your printer is updated. The firmware update will help give you a highly reliable print system.

Click here to validate your serial number and/or update your firmware.

It seems that you're sharing your home phone line with your Lexmark fax machine. You can adjust the "pick-up" ring from the printer operator panel by pressing the Setup button > Fax Setup > Ringing and Answering > Pick Up On > select your preferred number of rings before the fax answers.Please note:If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

Clean the Duplex ( see it from the back porsion of the printer).Check the rolling device.Clean the belt inside of the printer and clean also the sensors.

Try the steps below to fix the issue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print a document again to verify that the problem is fixed.

Please follow the steps below on how to print on an envelope:

• The print side of the envelope is faceup.
• The paper guides rest against the edges of the envelopes.

• You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the stamp in the lower left corner. If you are mailing internationally, then print in Landscape orientation with the stamp in the upper left corner.

• You select the correct envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so your envelope is correctly positioned.

I hope this information has been helpful. Thanks.

No, . All of the ink cartridges must be installed before the printer will be able to print.