20 Most Recent Kwikset 909 909-15 Satin Nickel Smart Code SmartCode Signature Series Touch - Page 2 Questions & Answers

Let's review the programming steps, in case you are overlooking something. This information was found at this link:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Important before proceeding: 1. Verify that position #2 of the "Settings
Switch" is in the OFF position. (Refer to section 11.) 2. Work with the
door open (away from jamb) to avoid accidental lock out. 3. Make sure
the bolt of latch is in the extended (locked) position

8. Automatic - Bolt Direction Determination (Door Handing).
IMPORTANT: DO NOT SKIP THE FOLLOWING STEP.
LOCK WILL NOT BE ABLE TO OPERATE PROPERLY!
? In the steps below, the SmartCode mechanism automatically determines the "door handing" and sets the proper direction for motor to rotate.

a. Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into the interior assembly (the tabs on the pack must face out)

b. When the unit begins to operate the bolt, release the "LOCK" button.

c. Do not disturb the unit for approximately 20 seconds until the interior Green LED flashes followed by a beep. During this time the system will drive the bolt several times, will determine "door handing", store data in memory and exit. It is very important that this process is allowed to finish properly.

Proceed with programming your Usercodes per the instructions.

Finally, here is the contact number for Customer Service At Kwikset. Call them if you still have the problem.

1-800-677-5625

Good luck!

The auto lock setting must be on and it will continue to beep as long as the door is not locked.

The direction of the deadbolt must be set correctly first. Take the battery cradle out. Inset cradle back in while holing the lock button on (middle of keypad). The bolt will move in and out a few times and then the unit will beep when the direction is set.

Then to lock, press the lock button in centre of keypad, or use the key at any time.

Hope this helped

My lock adjusted itself automatically... You have to hold the lock button in (on the exterior side) while you insert the battery pack - the deadbolt will cycle in and out, then beep a couple times. You'll be holding button for maybe 10 seconds. I have to say while this step is included in the instructions in a big red box, it says nothing about why or what its doing, so I imagine many people miss this...

Here is a link to the installation and programming instructions for your lock:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

It is important to pay attention to the details starting in Step 7, battery replacement for the lock to operate properly.

In Step 11 you will notice that it is possible to turn off the beep function with ip switch #3. You may have this function disabled.

Also, please review the Frequently Asked Questions in Section 13 before you begin any other steps; you may find the answer that you need there.

Good luck!