20 Most Recent
Kwikset Powerbolt/Electronic Deadbolt- Polished Brass Questions & Answers
The door locks when you
Your problem is likely that the lock is programmed for the "wrong-hand"-left door versus right door installation. Here's a link to the installation instructions; pay close attention to step 8:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
7/7/2013 7:31:08 PM •
Kwikset...
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Answered
on Jul 07, 2013
Wont lock when you push lock button
You did not mention whether yours is a new installation or a problem which has developed over time. Assuming it is a new installation, you need to remove the cover for the lock to access the jumper which sets the lock to operate as a left-hinged or right hinged door and move it to the other position. This is explained more fully in the installation instructions' page 6, which can be found here:
http://s7d5.scene7.com/is/content/BDHHI/40486-02
If you cannot view the file, you need to first install Adobe reader. You can get the free download from here:
http://get.adobe.com/reader/
Good luck--and please provide feedback if this helps!
8/5/2012 3:05:14 PM •
Kwikset...
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Answered
on Aug 05, 2012
Lock slow to lock
Change the batteries. If it still isn't working correctly, give Kwikset Customer Service a call: 1-800-327-LOCK (5625)The lock has a lifetime warranty against mechanical failure but only a one year warranty against problems with the electronics; try to convince them it's a mechanical problem.These Kwikset/Weiserlock Powerbolts have a high number of failures, according to the large percentage of problems listed on this sight.Consider another brand such as Schlage if you choose to replace it.
4/5/2012 6:11:42 PM •
Kwikset...
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Answered
on Apr 05, 2012
I have had my Kwikset
Why is my Powerbolt beeping?http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxFollow this link to find out how to remove the cover for your Powerbolt:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxThis link:http://s7d5.scene7.com/is/content/BDHHI/40486-02is the "manual" for the installation of the lock. Programming instructions are found on Page 6.I'd recommend changing the 4 alkaline AA batteries at the same time.Good luck--and please provide feedback if this helps!
11/10/2011 2:51:44 AM •
Kwikset...
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Answered
on Nov 10, 2011
Replaced my transitor battery on
Kwikset's warranty covers one year electronics defects and lifetime coverage for the mechanical movement and finish.
Here is a link to it:
http://www.kwikset.com/Customer-Support/Warranty-Information.aspx
You can contact them from there for further assistance.
Good luck!
11/9/2011 5:00:12 PM •
Kwikset...
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Answered
on Nov 09, 2011
I bought it as a clearance and i never got the
These instructions will work for you:http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspxA note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:http://get.adobe.com/reader/
11/8/2011 6:47:53 PM •
Kwikset...
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Answered
on Nov 08, 2011
I just bought a home
For assistance call1-800-343-9652 USA1-800-501-9471 CANADA or visit www.powerbolt.com
11/8/2011 6:25:59 PM •
Kwikset...
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Answered
on Nov 08, 2011
How do I change the batteries
Follow this link to find out how to remove the cover for your Powerbolt:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxA note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:http://get.adobe.com/reader/
11/8/2011 5:53:26 PM •
Kwikset...
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Answered
on Nov 08, 2011
I put in my code
Here is the link to the installation instructions:http://s7d5.scene7.com/is/content/BDHHI/40486-02I think that you may have the door jumper set in the wrong position for the way your door opens (door handing; see page 6 of the instructions).A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:http://get.adobe.com/reader/Good luck!
11/8/2011 4:28:34 PM •
Kwikset...
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Answered
on Nov 08, 2011
After seting code key pad sounds and no lock
Why is my Powerbolt beeping?http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxFollow this link to find out how to remove the cover for your Powerbolt:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxThis link:http://s7d5.scene7.com/is/content/BDHHI/40486-02is the "manual" for the installation of the lock. Programming instructions are found on Page 6.I'd recommend changing the 4 alkaline AA batteries at the same time.A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!
11/8/2011 4:02:56 PM •
Kwikset...
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Answered
on Nov 08, 2011
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