20 Most Recent KitchenAid Pro Line Coffeemaker Coffee Maker - Page 2 Questions & Answers

The only distributor for Kitchenaid Pro Line parts is Kitchenaid directly. I would recommend calling their customer service. They have a specific parts department. Their toll-free telephone number is:

1.800.541.6390.

Pro Line appliances have an extended 2-Year hassle free warranty on them. If you are experiencing any problems with a Pro Line coffee maker, I would suggest calling Kitchenaid Customer Service.Their toll-free telephone number is:

1.800.541.6390.

If the simple resets are not clearing the ERR 2 code, I would advise you to call Kitchenaid Customer Service. The Pro Line appliances have a 2 year warranty from the date of purchase. If you have access to a dated sales receipt or credit card statement verifying the purchase, please make sure you have it in hand. They may request it to be sent in to complete a Hassle-Free warranty exchange on that unit.

Their toll-free phone number is 1-800-541-6390.

The problem is that you cannot run a descaling procedure while the E2 message is displayed. It tells you to reset it by unplugging the machine for 30 seconds. Except that mine refuses to reset - it's stuck at E2!

I Always Clean these Cases, Assesories with Orange Cleaner and Baking Soda ( Works Wonders ). Use a Tablespoon of Baking soda and run with water ( NO Coffee ) Though System. Cleans System Fine and is Safe. Once every month.

Our Hassle-Free Replacement Warranty guarantees that if your PRO LINE™ countertop appliance fails in
the first two years, KitchenAid will replace it free of charge. We will:

Deliver a replacement to your door

Arrange the return of the failed appliance

Guarantee the new appliance for two years

For more information or complete warranty details on KitchenAid® PRO LINE™ countertop
appliances, please call Customer Service at 1-800-541-6390 or click here.

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Product Literature Additional Resources

• KitchenAid® TLC – Total Legendary Caresm service
• Talk to other owners at KitchenAid Conversations
• Email Customer Service
• Call Customer Service at 1-800-541-6390

go to this link armed with your model number for the manual(they help you to find this on the site if you have trouble). http://www.kitchenaid.com/custserv/service.jsp If you get no luck from that then please ask again. Hope this helps :)

Obviously, this should not be! First, we need to know if the coffee maker is working correctly. If you have a candy/oven thermometer, check the output temp of the water. Be careful...it will be hot! The correct temp should be about 180-185 degrees. If it is hotter than that...return the machine. It has a defective thermostat.

What you can do about the taste: try taking some baking soda and mix it with the feed water. Use about 2 tablespoons in at least two cups of water. Then, add plain water. The baking soda can't hurt you but throw it away and clean the pot. Now, take some water and run it through. If the taste is gone...enjoy! If not, try another unit.

Isopropol Alcohol is the wrong product for that issue. It is a pure alcohol solvent. I have two ideas, and the smell is probably from having water sitting in it an eventually drying out and fusing to limescale. I descale my machine every 6 months. I use CLR. https://www.google.com/search?q=kitchenaid+coffee+machine+descale CLR https://www.google.com/search?q=clr+coffee+maker The other product you might try is 5% Hydrogen Peroxide which is a non toxic, organic bleach. https://www.google.com/search?q=hydrogen+peroxide+to+clean+coffee+maker ..

The "percollator" column has become dislodged from the heating element. You may be able to see the tube in the water tank and move it back over the heating element. If you can't understand this info, then it is not for you to do it yourself.

You will need to investigate the reason that it's not heating. Check the element and the thermal fuse that should be on the element for continuity. If the fuse has failed replace it and try it again. If the element has failed you may be looking at buying a new coffeemaker.

Probably the device has calcium built up in it. Do a proper flushing round of at least 500ML (around 15 flushings) or do the "Decalcify" program with the needed tablet for the machine.

Either the scale has not been removed or the sensing circuit has failed. From Kitchenaid, signs a coffee maker needs cleaned; 1, Cleaning indicator light comes on (select models) 2. Excessive brew times 3. Gurgling or other unusual noises during the brew cycle. So ignoring first condition, does it exhibit either of the remaining two? If yes, then likely remaining scale. Try letting descaling agent set, up to max period stated by mfg, then start clean cycle. If no, possible sense failure.

Leaking water from bottom of unit during brewing:

• Verify that the water is leaking from the bottom of the coffee maker and not just running down the back during filling and pooling underneath. (Look under coffee maker - without lifting - to see if water droplets are hanging from bottom of unit)

Resolution: If verified that water is leaking from bottom of coffee maker Contact Us for further assistance. https://www.kitchenaid.com/service-and-support.html

There is a blockage in the drip tray or inside the cavity where your coffee goes, give it a good clean out

You don't say if there is any water flowing along with the loud noise. If there is none then my suggestion would be that it's a dry water pump so you will need to force some water up the clear pickup tube into the pump while it's making that loud noise. The pump valves will be dry.

Shame we don't know what model you are talking about.

You will need to test for where the power stops & check the fuses on each boiler for continuity. If you find any blown then replace the thermostat on that boiler along with the fuses. The thermostats are different rating for each boiler, don't mix them up. It's highly unusual for both boilers to fail at the same time. Occasionally one of the boiler elements can fail, there are 2 elements on each boiler, check them for continuity. If you have any boiler leaks then replace all the seals on that boiler, the steam one is the one most likely to leak. Buy your own seals using the old ones as samples from someone specialising in O ring supply. There are 5 seals on each boiler. Do not purchase rubber or silicone seals, only use Viton seals, they are high temperature.

You need to replace the boiler top that includes the elements. When one element has failed the other one stops as well if it is included in the circuit, it's the same as having a broken wire.