How do I get to the power window motor after I get the panels off my 2002 ford explorer? There appears to be a loose cable heading into the motor housing. Power widnow goes down but not up

You should see three star screws, Remove these and the motor should come off. Check the plastic plugs in the motor and replace with plugs or ball bearings, pack with wheel bearing grease. You may have a defective window regulator. To remove. using a /14 inch punch punch out the rivits and replace with 1/4 nuts and bolts. Drill out the aluminum inserts using 1/4 drill. When replacing the regulator do not over tighten the bolts holding in the glass.