Either the radio must be replaced, because honda has problems with the radio. or you need to disconnect the battery for 10 seconds then put in the radio code again
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The codes are for anti theft. If you don't have the original handbook, its not going to be easy to get the code, you will probably have to get the serial number off the radio and go to a Honda Dealer showing proof you own the car to get the code.
If you turn key on, with radio off, then hold preset buttons 1 and 6 in at the same time, then turn the radio on, it will show you the radio serial # going from the 1st 4 to the 2nd 4. A dealer can then give you the code. If you are the owner, You can also register with Honda online and find it there.
1
Look in your owner's manual
booklet for your radio anti-theft code. The code is printed on a small
card (similar to a credit card) and included with your owner's manual.
If you can find the code, skip to Step 5.
If you cannot find the code, you'll need to retrieve it.
2
Turn your ignition off to begin
retrieving your radio code. Press and hold the "1" and "6" preset
buttons on your radio. Turn your ignition on.
3
Write down the code displayed on
your radio. The display will flash with two numbers: one beginning with
a "U" and one beginning with a "L." Write down both numbers (beginning
with the "U" number), and then disregard the "U" and the "L."
This number (eight digits) is your radio serial code. You'll need it to retrieve your radio anti-theft code.
4
Contact Honda to retrieve your radio anti-theft code. You'll need your 17-digit Vehicle
Identification Number, found beneath the driver's side of the
windshield and your radio serial code. Honda's customer service number
is (800) 999-1009. Provide the representative with the information to
acquire your radio anti-theft code.
You can also retrieve your radio anti-theft code online for free at https://radio-navicode.honda.com/
5
Turn your ignition to "Acc" or "On" to power
on your radio. Enter your radio anti-theft code using the preset
buttons at the bottom of your radio. For example, if your anti-theft
code is "55512," you would press the "5" button three times, then the
"1" button, then the "2" button. This will unlock and reset your Honda
radio.
to turn off the theft system, all you have to do is put the key in the door lock and lock and unlock the door, this shuts down the anti theft system,now this has nothing to do with the radio, the only way the radio would ask for the code is if it was removed or the battery unhooked,anyway try the unlocking of the door even try the passenger door, hope this helps.
that is an anti-theft system in the radio - if you bought the car new, there should be a "code" recorded & unlock directions in owners manual. If these are not present - a trip to the dealer is needed to unlock radio
If the radio display reads "code" then simply use theradio preset buttons, enter the code in the correct order, and the radio will unlock. If, however, the radio reads "Err" or "Code Err" It's likely that someone has made several attempts to unlock the radio using incorrect codes. In that case you will need to disconnect and reconnect the negative battery cable. This will reset the radio and allow you to enter your code.
If you lost the code, you may retrieve it from https://radio-navicode.honda.com/
The code they gave me was 2246, but I had to add an 1 at the end of it to get it to work, so the end of it was 24461. Yours will be different.
err-3 means you have entered incorrect anti-theft radio code more that three times.If you do not have radio code you can most of the time find the code card tucked away in the owners manual pouch.(looks like a bussiness card)If you are unable to find card you would have to pull radio from dash and retrive stereo serial number,which is on bottom side of radio.once you have s/n you can take s/n to any acura dealership(has to be a dealer)and they can get radio code for that stereo through Honda Corp.once you have correct radio code you will need to first unplug radio,or disconnect battery to reset radio memory,then type in radio code.again if entered incorrectly 3x ,radio would need to be reset again too clear error codes.good luck!
We had the same problem. As advised from another website, we unhooked the battery and hooked the cables together for about 10 minutes. This reset the radio and allowed us to put in the 5-digit code. Now we're jammin'!
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