Dell XPS One All-in-One TV Desktop with Intel Core 2 Duo Processor E4500 - (PRODUCT) RED Logo
Anonymous
Anonymous Posted on Jun 28, 2011
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Problem with the Dell XPS One All-in-One the DVD/CD drive is making noises like it is trying to eject a disc, but there is not a disc in the slot, it tries to eject every 1.5 seconds

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  • Anonymous Jun 29, 2011

    Pressing what key? The machine will not allow me to insert a disc.

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1 Answer

Walter H Boehm

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  • Dell Master 998 Answers
  • Posted on Jun 28, 2011
Walter H Boehm
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See if you can boot from a CD disk by pressing the key and then selecting boot from DVD/CD drive.
You should have a CD that came with the computer which has "Diagnostics and Utilities" listed
under "Contents".
If the computer boots with the CD and the CD disk is not being accessed and before, you have a
software issue.

  • 1 more comment 
  • Walter H Boehm Jun 29, 2011

    My bad. I meant try pressing the key on power-up of computer to bring you to the "Boot Menu". Here you can select where you want to boot the computer from.

  • Anonymous Jun 30, 2011

    boot what? Sorry, this makes no sense.

  • Walter H Boehm Jul 01, 2011

    Boot Your Computer from the Windows Vista DVD
    Turn the computer on. When the Dell logo screen appears, perform the following steps:
    1. Press the key on the keyboard. (A Boot Menu appears.)
    2. Insert the Windows Vista Operating System Reinstallation DVD into the DVD Drive of your computer.
    3. Press the key to highlight the first CD-Rom listing.
    4. Press the key to boot from the Vista DVD.

    If the computer boots from the CD then you may have a software issue and will need to reload Windows.
    If the computer will not boot from the CD then your CD/DVD drive needs to be replaced.

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