The photopaper tray goes in, but the printer feed cant grab the paper. it is the correct direction, so i don't know whats going on.

Go to your menu and select paper handling. From there you can reset the paper settings. If paper will not pull from tray 2 you probably have worn out feed rollers.

I don't know what printer you have, but this applies to all printers. The first paragraph is just for inkjets. The the whole is related to laser printers.

85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.

Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.

Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Paper jams

85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.

Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.

Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

Also:

Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

The printer don't pick-up the paper, the cause is dirty roller. You can clean pick-up roller with a wet cloth with alcool.

Hi, the Ip3000 has 3 different feeding trays...
make sure that the printer is trying to "grab" the paper in the tray that you have chosen to use in the printer properties box...
when you give the print command can you see the rubber roller moving to grab the paper in the top feeder tray???
if the roller that feeds the printer is not moving you may have accidentally changed the settings to grab paper from the bottom tray...the one right under the door that opens to let printed pages out of the printer...
the 3rd feeder tray is the DVD/CD printing tray...
I suggest that you look at the printer Properties for remedial action...
hope this helps you with your problem...
cheers
haitchhcee
p.s.
suggest you place paper in the bottom tray before making adjustments to see if it is trying to grab the paper from there...

Please help me here. What model printer are you using?

Does it have multiple paper trays?

More then likley, the paper feed rollers are either worn or contaminated with paper dust and are not letting the paper be grabbed and pulled from the tray properly.

It could also be the paper pick solenoid not mechanically pushing both sides of the spring loaded tray up into the paper feed roolers. Or in the case of a true paper tray, preventing both sides of the tray from lifting with the same force.

Don

Remove the paper tray. Use a lint-free cloth dampened with rubbing alcohol (isopropyl) to wipe all around the black "rubberish" wheels right underneath the unit where paper tray goes. I learned that by calling Okidata.

Hello, this problem may be able to be fixed. You have started out correctly by looking inside for something out of place and cleaning the rubber rollers that "grip" the paper. Next thing would be to get a higher quality of paper (heavier weight) and see if that fixes the problem. Often times a slightly heavier stock paper will work. Some of the cheapest papers are more slipery and thin. This may not be the solution you are looking for, becuase you have to use more expensive paper, but I have found that on an older inkjet printer it will allow you to print. If this does solve your problem, then you know that its a paper grip problem and you can go in and take some course sandpaper to your rubber wheels to make them grab the paper better. If this doesn't work get a flashlight and look into the paper feed when it is trying to grab the paper to make sure the intake roller is turning correctly and try to manually feed it through there by pushing the top sheet through if possible. It has to be one thing or another and you just have to go through the process of elimination to see what is going wrong with the mechanical process of grabbing the paper and getting it to go through. Most printers have a manual load area where you can feed paper through. If you have that, you can verify that the paper feed channel is unblocked. Often a tiny piece of paper is lodged somewhere that stops a new sheet from making its way through.

This happened to me one time after I pulled out a jammed paper the wrong way. I pulled it from the paper tray. Heard the sounds, it tried to grab the paper, but couldn't. It happened a long time ago, so I'm fuzzy on which part I tinkered with...but I recall that because I pulled the paper (backwards) from the tray, it flipped a lever/feeder/roller/thing and that 's why it wasn't grabbing the paper. If you look in the paper tray as the rollers go down to grab the paper, you'll see what's not working......sorry, lame solution.

I had the same problem and to fix it there was a blue tray I had to pull out (the tray for the photopaper). Once it was pulled out so it was about flush with grey part beside it, the printer worked again. (The photopaper tray is just above where you put the regular paper.)