If still under warranty, SEARS should send a technician to repair it. Contact Sears support first, even if not under warranty. Go here: http://www.sears.com/content/shc/sears/en_us/home-services/Repair_Scheduler.html
LOWES or HOME DEPOT may have a repair service they use. One thing with newer equipment is just unplug it and wait 15 minutes or so, Then replug and try again. This will often result in a "reset/reboot" of the electronics.
Good luck!
Seems like the diagnostic board maybe kinda playing up on you there some run on a firmware that checks everything even while its running some washers even offer a way to update the firmware some place with a USB port if the washer offers no update to its firmware then it may need to be replaced by kenmore
SOURCE: Whirlpool LGR7648KQ1 top loader washer
Hi It appears that- You have a clogged water pump inlet filter. Normally located at the bottom of the machine there should be a 1"-2" disk that you need to rotate half turn to release. Be aware that a large quantity of water is likely to drain when you open it. Good luck
SOURCE: Machine doesnot agitate or drain once filled with water
it sounds like a bad lid switch if it will not drain or spin,the switch controls that-mike
SOURCE: timer dosent count down
HI, this is a simple fix here, you will need to replace the timer/control module. this will fix this issue. this specific device is ruined and, unable to initiate the wash cycle correctly due to circuit damage.
SOURCE: The machine will start a cycle normally, but after
Thank you for verifying the model type so many folks post non FAV6800A/FAV9800A questions in this forum machine specific topic area.
FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.
You will need the Service Manual for support. I’m an owner like you with a solid repair skills on the machine and will try to help you DIY the repair if we can ID the issue through troubleshooting.
Do you have this condition in all wash cycles? Will a Quick Wash cycle complete? Do you see the Cycle Status LED ever indicate the machine has moved to the Spin Cycle during the wash cycle? This could be a Control Board failure but we need to troubleshoot.
I want to make sure the Wash basket will spin up with a Spin Only cycle selection. Can you select a Spin Only cycle with a empty wash basket. I would release the washer top so you can observe this test. I want to rule out a broken Clutch large wrap spring.
Page 33 of the Service Manual will show you how to release the washer top from the base. In Spin Only cycle raise the top just enough to make sure the wash basket is rotating Counter Clock Wise – CCW with the Spin Only cycle selected and operated.
If the above test doesn’t indicate an issue I would like you to try the Quick Service Cycle test on page 15 of the Service Manual and see if your FAV6800A will pass that test with no clothes in the washer. When you put the machine in Service Mode press and hold simultaneously the Enviro Plus and Spin Only keys until the machine beeps and the LED display reads 00. Then press Wash/Rinse Temp to start Quick Service Cycle test. Did the test complete with a PA indication in the display? It will only display the PA code for a few seconds. End of cycle will beep washer will unlock and Cycle Status LED will indicate complete.
Waiting for your reply….Rich
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