Question about Philips 19 in. CRT Monitor

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Screen only stays on for 2 seconds at a time

Philips php-x19w
screen goes blank the blue light (monitor on/off switch) stays on, turn off & back on screen comes on for 2 secs then goes blank again.

Tried monitior on 2nd pc & exactly the same, checked all cables looks ok.

Before this happened i did disconnect the monitor because I took the pc home for the weekend to use with another monitor, not sure if this is just a coincidence?

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  • phildawson Sep 20, 2008

    Yes I have the same problem!...except my screen stays on for 10 seconds then goes blank, I switch off then on again and same problem..only lasts 10 seconds!..I have also tried this monitor on another system and same thing.My Philips monitor is 20 months old. I did email Philips and they tell me they have no support for this model as it is Dixons OEM!..seems it is not actually Philips after all!..Although I bought mine from PC world but after emailing them I was given a number to ring at £1.50 per min!..I dont think so! I just hope someone has a solution to this problem...I am thinking about retuning this monitor to PC World and making a point that with a Philips name printed on the front one would expect a product to last longer!...after all I have nothing to loose!...

  • Anonymous Sep 26, 2008

    I have exactly the same problem with a Xerox XM7-19wB. Apparently they are exactly the same monitor but with different brands. Mine is going back.

  • Anonymous Oct 24, 2008

    same problem. Tried replacing cables but no joy.

  • pierre969 Nov 24, 2008

    Stays on for 5/ 10 seconds then goes blank turn off and on again and comes on same again wont stay on why oh why only 18 month old

  • Anonymous Dec 13, 2008

    xerox xm7 19wb turn my screen on gets to windows showing my background image and start bar then 10 seconds later screen goes black .

    when you turn tft off you see the windows screen for 1 second then when i turn the tft on again it lasts about 10 seconds, this happens every time.

    pluged my old crt in and it works fine.

    anybody got what the problum is yet.

    thanks pete

  • Anonymous Jan 28, 2009

    i have the same problem , screen comes on for 2 secs then goes off with blue power light. iv read that problem is a capacitor problem or a invertor problem on the power board. yes philips php x19 is same as xerox xm7 very common fault n yes philips told me they dont back this model because rebranded by pc world ???????? sounds dodgy to me ! back of monitor says proview electronics taiwan. been told to replace caps 1st with bigger ones ??????? any help because no sign of damage

  • Anonymous Mar 18, 2009

    Same here. I did change the cable but problem continues



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Just an update...I have fitted a new cable (pc to monitor) and it has been on for 2hrs now so fingers crossed!

Posted on Sep 23, 2008


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