Refrigerators Logo

Related Topics:

Posted on May 16, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My maytag fridge MSD2957AE quit working. No ice up problem. a repairman thought it might be a relay before the compressor. he says this is a common problem

1 Answer

Kelly

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 3,740 Answers
  • Posted on May 16, 2011
Kelly
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jan 01, 2010
Answers
3740
Questions
1
Helped
2163440
Points
12091

The repairman should have told you there are several things that can cause this. However.. the troubleshooting process is this for an in home tech:

Swap out PTC relay & the KliXon thermal overload (mated together on the compressor)
Check the run capacitor. Test compressor resistance while PTC and thermal overload are removed. Tech will read terminal R to terminal C and terminal S to terminal C (winding checks). Then the tech will read R, S and C to compressor case looking for a ground (none allowed)
After that comes the dynamic test..... it should run if the compressor is ok.

IF it does not run at this point the tech will start checking temp controls and do power readings to the compressor. That is pretty much the basic troubleshooting process.... However.... IF the compressor just attempts to start but never starts.. the tech will do a LOCKED ROTOR amperage check. If the rotor is LOCKED... your looking at a compressor change that can run $375.00 and up with the cost of the service call, labor, coolant and lubricant.

The repairman was correct in saying that the PTC relay is a common problem. He just did not tell you the whole story.

At least now you know what to expect.
Thanks for choosing FixYa,
Kelly

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Have an Amana fridge, 22.6 cu ft, 12 years old, side-by-side, water/ice on door. Freezer quit working over a 3 day period. All the food thawed. Not sure if the fridge part is getting warmer also -- not...

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101
0helpful
2answers

The refrigerator has quit working. Lights come on and fan appears to be running. Not cooling

Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm


How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).
If it's iced up really heavy you have an auto defrost problem. Melt the ice with a hairdryer and check the defrost system.
9helpful
1answer

Maytag refrigerator isn't cooling

Hi ****, Based on the discription you've provided it sounds like either a faulty start relay or the compressor is seized. If you have a multi- meter you can check the compressor to see if the windings are ok. Unplug the fridge. Remove the panel at the back down at the bottom. This should gain you access to the compressor. On the side of the comp. will be the start relay/overload assembly. Pull off the relay & overload and you'll see 3 pins in the form of a triangle. With a meter measure between any 2 pins at one time, going between each pin with one remaining on a "common" pin. You'll want 3 measurement's, similar to this example- 6ohms, 3ohms, and 9ohms. On some meters you may simply get a reading of "0" ohms, as long as the needle moves off of "infinity" which would indicate an "open" winding=not good ! If following that, the readings are good, purchase a hard start kit. Part # HS410 also known as a 3in1 starter kit. This will start it if it's not seized also known as a "locked rotor".. You can find them at most brick & mortar appliance parts locations or on-line vendors. The package contains info on how to connect it. If that doesn't yield any results moving forward, let me know we'll go from there. **I suggest you phone Whirlpool customer support first though ( they own Maytag ) as they recently had a massive recall regarding the starting device of many compressor's and you may find your's to be included therefore have it repaired at no cost.** they will know by your model and serial number or if that isn't clear the number on the compressor. Good Luck Thanks for visiting "fixya", please take a second to rate my solution and leave a comment/testimony to it's helpfulness. macmarkus :)
2helpful
2answers

Fridge acts like compressor is not coming on - Maytag wide by side - seven yrs. old

Pull the refrig out and remove the back panel . You should see the compressor and the cooling fan ( condenser fan ) . If the fan isn't working , it needs to be replaced . If the compressor isn't running or starts then cuts off , then the box plugged onto the side of the compressor , with 3 wires going to it ( overload/relay ) needs to be replaced .
0helpful
1answer

Not freezing but fridge is cool (veggie drawers are at 44 not 34)

your compressor is probably not running. if you see no ice build up in the freezer compartment, then the problem is most likely the compressor relay. although it could be a myriad of things, the relay is the most common.
0helpful
1answer

Freezeer and fridge quit working

It's possible that the Adaptive Defrost Control part number 61005988 has your compressor shut down. It is also possible the temperature control is defective. Jumping the 2 wires behind the control will answer that. And its also possible that the start capacitor, start relay and overload has failed on the compressor. I would like you to unplug and examine the ADC and also need to pull away from wall and remove the cover over the compressor so you can feel the top of compressor. Is it warm, cool or too hot to keep your hand there? Sea Breeze
1helpful
1answer

My 2003 kenmore elite french door fridge made noise for several days, then died. Repairman said it was compressor...expensive repair, so I bought new fridge. Old fridge came back to life 48 hours after...

I bet the bearings in your compressor are bad. The compressor will run and heat up but after getting hot it won't always restart. Most of the time it happens with Tecumseh compressors.
2helpful
2answers

Maytag Fridge MTB2156GEW Won't cool. Change thermostat today and ran it for four hours. Frige was warm after. There is a clicking noise every 2 to 5 minutes from the back of the fridge. I think it is

Yes you have a bad relay on your compressor.Remove the rear panel and take off the relay on the compressor shake it.If it sounds fried then you need to order new on .Just give your model# to your local parts depot and ask them to order you a new compressor relay hope i fixya:)
0helpful
1answer

Frig section not cooling and at time appears to stop but freezer is ok

There is one compressor, condenser and evaporator in all refrigerators. The part that makes the cold inside the unit is the evaporator. It's in the freezer, behind a barrier on the back wall. It's a "coil" with many small fins. There is a fan that blows air over the evaporator which makes the air cold. This air comes from the freezer and stays in the freezer. The cold food section (the refrigerator) has a control that opens a hole for air to pass from the freezer to the fridge. This being said...you can rule out the "temperature control" for the fridge.

The sound you hear could be the compressor relay, the evaporator fan or maybe something else. It could be bad, it could be not too bad. (Like a fan blade a bit unbalanced with dust)

OK,,, back to the evaporator. There is a little heater next to the coil that turns on every 8 hours or so to defrost the coil. That's called the "defrost cycle". Makes sense, no? If the defrost timer (common problem) or defrost control board (common problem) go bad, your evaporator coil freezes up, and that's not good for anything in your refrigerator. But it can often keep the freezer section cold. You can easily disassemble the evaporator cover in the back of the freezer and take a look. If it looks like a block of ice, you probably have a defrost issue. An even, thin coat of frost is OK, but lots of ice is a no no.
1helpful
1answer

Maytag MTB2156GEQ Top Freezer not working

The compressor not working, relay switch on compressor not working Had repair man put new switch in .Last year put in new fan motor in freezer compartment the cool air was not circulating both problems made the fridge not to cool and drip water
Not finding what you are looking for?

173 views

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...