Question about Sony DHG-HDD500 400-Hours Video Recorder

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I have several Sony dhg-hdd500's with the latest firmware updates. Last Sept the clock and TV Guides stopped working and I contacted Sony about another upgrade. They contacted Comcast and determined the problem is with the Comcast signal. I have relatives in other areas of the country that are also on Comcast and their DVR's are working fine. The problem appears to be w/Comcast, only in Houston, however they "never have problems" with their cable service...and it's never their fault. They are sending out a crack technician today. Chuck

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SOURCE: Sony DHG-HDD500

Sometimes this problem happens to me when strong winds blow my antenna out of the orientation. Please adjust the antenna and see if it helps.

Posted on Mar 12, 2009

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Can i set the clock manually ?


Yes, you can. There are different ways of going about it. There's an ongoing thread in the AVS Forum specifically with these Sony DHG units, now that the TV Guide System (ROVI) has been discontinued - which these Sony units relied on the Guide data to set the clock:

This thread is very, very long. The following link starts in Nov 2012 where the discussion picks up about ROVI stopping the TVGOS except via the Internet:

http://www.avsforum.com/t/537711/sony-dhg-hdd250-500-official-thread/25260#post_22550572

I am User member CleCakYngMfd in this forum.

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Sometimes this problem happens to me when strong winds blow my antenna out of the orientation. Please adjust the antenna and see if it helps.

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I have the same problem with my dvr. I went to tech support at sony. The tech spent a lot of time researching the problem. I had to leave so I told him to email me when he had some information. It's been 3 days now and I havent heard from him yet.

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