Look for a cd on ebay like windows utilities and order it especially if it says cracks passwords. Put it into your computer and reboot choosing to boot from that cd. Find in the menu password cracker and run it. Delete the password. now reboot your computer remove the cd and start to work on the operating system bringing it up to par.
If you have win xp then try to hit ctrl+alt+del and then when the dialog box appears type :
username : administrator
password : administrator
if this doesnt work then try to contact the Dealer for the password..
and to last resort reinstall the OS.
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