Acer Aspire 5500 5570-2609 Laptop Logo
Anonymous Posted on Jul 28, 2008

After installing vista service pack 1 my dvd rom is gone.

I have an acer aspire 5570z laptop with windows vista home edition operating system. After installing new vista service pack 1, the dvd rom drive (HL-DT-ST DVDRAM GSA-T20N ATA Device) is gone from 'My computer'. the device manager shows a yellow exclamation mark and device property says that the device cannot start (code 10). any body help me plzzzzzzzzzz.

  • Anonymous Sep 27, 2008

    I have the same problem as Dr Mizan.

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1 Answer

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  • Contributor 22 Answers
  • Posted on Sep 12, 2009
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Joined: Sep 04, 2009
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Download the latest driver for dvd rom from Acer that will work with Vista SP1. Also try uninstalling the device in device manager and restart your computer. Vista may find "new hardware" and install the driver from its driver pack in SP1.

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