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Hey friend, Reboot your system and it will detect the keyboard and plese make sure the port is okey. To be sure about it unplug and plug agin the Keyboard.
If it is a USB keyboard try unplugging it and plugging it into a different USB port. If it is wireless check the batteries. Be sure to try restarting your computer. If possible, try plugging it into a different computer. It may be broken if the other computer cannot see it.
make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.
After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.
Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.
reinstall the driver ..and check the plugs for proper insert ...if there was a problem and you started the pc ..and do not sow the device ...( problem like unpluging ..or out of batteries..) it is the chance that you need to go to the device manager ..and update the driver ...( from the disc ) or automatically cause the driver is still installed into the pc ...
Hello!
I'd like to suggest this. First, unplug the keyboard. Reboot your PC. Than plug in the keyboard and reboot the PC again. If the PC still doesn't recognize the keyboard, than the problem lies with the keyboard.
Check the cabling from transmitter unit to the back of your pc, unplug and plug the cable back in, perhaps to another USB port. When you do the connect button I have always down the transmitter first and then the device, like they keyboard or mouse. Make sure the batteries you used work. If you have another computer you could try it as a test.
Yes... it sounds like the charger was defective and fed too much power to the mouse. It has very likely fried the chip on the mouse. Warranty time. (happened to me as well... different device but same symptoms)
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