External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.
If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.
It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.
Hope this helps!
Which operating system are you using? Windows, Linux and which version?
Hi. Go ahead even if it says that your device has not passed.......
Microsoft will not test every hardware you plug in your computer.
WD software are safe to install even if Windows warns you about the compatibility test. I have four external WD hard drives and I installed every softwares sucessfully and never had any problems.
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I was able to disconnect the old WD external hard drive by using the Safe Removal icon. But my computer does not recognize the new WD external hard drive. I can tell the computer is trying to read it, but nothing happens.
Windows XP. Was able to get WD ext hard drive disconnected properly, had to turn computer off first. Now the computer recognizes the ext hard drive BUT during installation I get this message: The software you are installing for this hardware USB Mass Storage Device has not passed Windows Logo testing to verify its compatibility with Windows XP.
Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows logo testing.
So where do I go to find this Windows Logo testing..
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