Western Digital WD My Passport Essential SE 1 TB Black Portable (USB 3.0/2.0) Hard Drive Logo
Posted on Feb 27, 2011

Problem with Accessing Western Digital WD My Passport Essential SE 1 Tb external driver, please guide to resolve problem with windows XP

  • Anonymous Feb 27, 2011

    DO YOU HAVE THE "SES" DRIVER INSTALLED WITH THE SMARTWARE? AND REMEMBER, ALWAYS CONNECT/DISCONNECT WITH PC SHUTDOWN. MEANING DON'T JUST PLUG IT IN.

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  • Contributor 13 Answers
  • Posted on Mar 01, 2011
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Go to Control Panel - Administrative Tools - Computer Management Then go into Disk Management. Hopefully you will see a drive with a capacity of about 480 GB (plus or minus), that's your disk.
Right click on it and select change drive letter and change the drive letter to something that isn't in use.
If that doesn't work or it doesn't show up, go into the Device Manager from the Computer Management screen and see if there is anything under disk drives with a yellow or red symbol next to it. If so, right click it, select uninstall, then unplug the disk drive and plug it back in.

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