Was this error by any chance received after you tried to upgrade VISTA to SP1 or SP2 (service pack 1 or 2)? I had the same problem. After spending two hours with Microsoft Online Support, the final solution was to restore the factory default with a recovery option, typically from the restore D: hard drive or recovery disks. In my case, I pressed the F8 key during startup to activate the restore option from the D: drive. Lost all my data, but at least the computer worked like it did when it came from the factory. Hope this helps.
To restore computer to its original settings without
recovery CDs.
Note: If your system is the multilingual version, the operating
system and language you choose when you first turn on the
system will be the only option for future recovery operations.
This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 Check to see if Acer disk-to-disk recovery is enabled or not.
2 Make sure the D2D Recovery setting in Main is Enabled.
3 Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST..
To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 15 GB in a hidden partition on
your hard disk
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NickNc100
Thanks for your response! I've tried so many things, including what worked for you, to no avail. It's a friends computer and she's worried sick she'll lose all her pictures! Any other ideas?
Thanks!
Laurie
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