Dear Sir/Madam, My philips gogear suddenly not working. It only displays as Removable Disk in Mycomputer browser but its folder subfolders not listed. Double clicking on it doesnot open it. Philips service centre told it has virus initially. But unable to repair it. If I scan i dont get any virus. Pl help me the software to open it and repair it. Shankar

Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.

Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.

If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.

Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."

This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.

Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.

Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.

Properly disconnect your GoGear from your computer and restart the device.

Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.

Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.

If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.

hope this helps

if your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player. If this couldn'n solve the problem, you should, try to make firmware upgrade.
I think, this link will help how doing it:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
Good luck,
gylacz

If your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player.
If the PC can not see the player you could try to make firmware upgrade.
I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
Good luck,
gylacz

Hello,
If the PC can not see the player you could try to make firmware upgrade.
I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
bye, gylacz

Hello,
if your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player.
If the PC can not see the player you could try to make firmware upgrade.
I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
bye, gylacz

Hello,
if your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player.
If the PC can not see the player you could try to make firmware upgrade.
I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
bye, gylacz

You can download music for the GoGear from any reputable website, iTunes. it is just a case of plugging in the USB cable, go to My Computer and Look for the Philips Removable Drive.

open it up, go to the Music Folder and add your MP3 songs.

To add videos to this player you need to use the software Philips provided. It's a bit complicated to use so follow the instructions carefully. The software will convert the videos to a Philips format to enable you to add them to the Video Folder. You can't just add a file as this will not work, it needs to be converted.
Hope this helps you.

Hello,
if your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player.
If the PC can not see the player you could try to make firmware upgrade.
I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
bye, gylacz

You can download music for the GoGear from any reputable website, iTunes. it is just a case of plugging in the USB cable, go to My Computer and Look for the Philips Removable Drive.

open it up, go to the Music Folder and add your MP3 songs.

To add videos to this player you need to use the software Philips provided. It's a bit complicated to use so follow the instructions carefully. The software will convert the videos to a Philips format to enable you to add them to the Video Folder. You can't just add a file as this will not work, it needs to be converted.
Hope this helps you.

go under my computer then click on removable disks then click on a folder under one of them folders (say ur under pictures) right click on a photo and go to delete u do that all the folders to delete something good luck