Question about Sharp AQUOS Blu-ray Disc Player

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Hi i have a sharp blue ray disc player model no BD_hp20h it will not play new blue ray discs had player for two years plays blue ray discs i got up to new releases has any one got any solutions thanks

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Try lens cleaning disk or music cd disk to see if it will work. If it works with less critical cd, then use it more and try blurays again?

Posted on Jan 03, 2011

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3 Answers

Won't play new blue ray disk


Will your machine play standard movie DVD discs? if it does then the laser pickup assembly is the problem. The blue ray discs require a higher precision tracking to offer better resolution.

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You need to update the firmware. You also need to know the model number of your bd player. Aquos is not enough.
Firmware is available here:
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I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

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My Sharp Aquos Blu Ray player cannot play my blue ray disc.


goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play

Apr 24, 2010 | Sharp AQUOS Blu-ray Disc Player

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I have a sharp bd-hp21u model blu-ray disc player. I am trying to use a brand new blu-ray disc. However, it will only play for 17 seconds and goes blank. What shd I do? It will play regualr dvd's.


Verify version of the firmware, if it is older then PN9062300, you will have to upgrade it. Newer version of the firmware can be found here. For instruction on upgrade procedure refer to the owner's manual.

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Chronicles of Narnia. Lion,witch,wardrobe blu-ray won't play


Updated firmware last night (for the Bd370) and the main movie disc for Chronicles of Narnia: Lion,witch,wardrobe worked (after previously stalling). However, the bonus disc still doesn't work when I play it (just a blank screen). I traded the Blue-ray DVD from where I bought it for another one, and it made no difference. However, both Narnia discs played okay in the store on a Sharp blue-ray DVD/Tv combo.

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Samsung Blu Ray 1500 model wont play any new discs


If you tried firmware update and it doesn't work and its less than a year from the date of purchased call Samsung customer service and claim for warranty . Panasonic has the same issue without explanation.
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Sharp Blu-Ray model BD-HP20X locked to region 4 how to unlock ?


Well I Checked my data resources and saw that there are no hacks or tricks for Sharp yet... the only thing you can try doing now is to ask your Dealership if they can unlock the regions for you. I've searched everywhere but couldn't find anything for newer models like HDDVD or Blu-Ray players.

Sorry T_T But let's hope someone might be able to help as well..

Mar 31, 2009 | Sharp AQUOS Blu-ray Disc Player

1 Answer

Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player


I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

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Blue ray player wont play blue ray ''Kung Fu Panda'' disc.


i fixed this exactly as previous posted solutions, however a couple of points.
a) recordable CDs work if you don't have a DVD burner.
b) I didn't have a CD burner that would do an "image burn", I downloaded a free copy of "Express Burn" and that worked fine. The disk needs to be "finalised" or "fixated", it should do this automatically, or it may be a tick box selection.
c) I got a "No DWLD 09" when I put the disk into the player. I found this was an incompatibility with the CD-R (Maxwell) I was using. I changed to JVC and it worked fine.

Nov 22, 2008 | Sony BDP-S300 Blu-Ray Disc Player

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