Whenever I print a color photo, it prints with a very yellow tint. I replaced the color catride, did both basic and deep cleans on the printhead, and I attempted to calibrate the printer, but the calibration page, I'm assuming, did not print properly and so could not be detected in the scanner. It printed fine when we first got it a couple months ago, and now it's had this problem for almost a month and I've run out of ideas to fix it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
With the Kodak 5300 the print heads are separate from the ink tanks and when you have printing issues where you have lines or the quality is poor you need to clean the print heads or in worse case scenario you would have to replace the heads.
Here are the steps to clean the heads:
To clean the Printhead from the control panel on the printer:
Press the Menu button to display the Main Menu.
Press the down arrow until Clean Printhead is displayed, then press OK.
For a basic clean, make sure Basic Clean is selected, then press OK.
For a deep clean, press the down arrow until Deep Clean is selected, then press OK.
To clean the Printhead from the KODAK All-in-One Home Center Software on your computer:
Start the home center software.
If the Help toolbar is not open, click the Help (?) icon in the upper-right corner of the window.
From the Help toolbar, select Maintenance.
Click Printhead Cleaning, and wait for the printer to complete the cleaning.
Common error for Printhead that some colors on your printout are missing. 1. Clean printhead twicepress menu button> select clean printhead> select basic/deep clean 2. Test PrintPress photo and copy button at the same time for atleast 10 sec. or until it prints 3. Reseat the printheadSimple remove the inkcartridges and the printhead close the printer access door without the printhead. Open the printer access door put the printhead and the inkcartridges back. Then close the printer access door. DO TEST PRINT if still missing colors 4. Replace printheadContact Kodak AiO support line at 1 800 421 6699
First thing to do is to try updating the firmware of the printer, just make sure that your printer is idle and has no error before proceeding, you can get the update at www.kodak.com/go/dowloads if you still have the same issue after that try deep cleaning the printhead 2x
Possibly it is running low on Blue ink - because colors are usually a mixture of inks - for example green is made from blue and yellow - if an ink runs low it will print the available colors or substitute the next available color.Probably if it prints green yellow - then it has no blue available to make the right shade.
please don't say that
kodak is very good and your problem is VERY COMMON
If you call 1.800.421.6699 and select option 01 for prints missing black or color in, Kodak will send you a replacement printhead kit for free.
by the way, I don't work for kodak
Your pictures are coming out with a blue tint. Remove the color catridge and look at the bottom of it. the Yellow is probably green. If it isn't, trying performing a printhead cleaning through your home center. After that, calibrate the printer, you may see that on the calibration sheet, that colors are missing. Scan the calibration page and then try your printing your pictures. If that doesn't work, contact kodak tech support, you need a new printhead.
Kodak told me to take the printhead off and reseat it several times, which I did. I then deep cleaned it, calibrated it, and replaced the color cartridge. It didn't solve the problem. Kodak will replace the printhead for free, and after I return the defective one, will send me a free color and black cartridge. Very nice service. I've been very happy with the 5300.
It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.
When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.
They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)