Hello Susan..... What you are experiencing is the jam protection function: During automatic
closing operation, the window stops and opens half way if something gets caught
between the window and window frame. If the window receives a strong impact,
this function may work even if nothing is caught.
If the power window does not operate automatically or the jam protection function does not operate correctly, you should normalize the power window
To normalize the power window:
1. Push down the power window switch and lower the windows fully.
2. Pull up the switch until the windows close and hold the switch for a second. Make sure that the window open and close automatically. If the power windows cannot be operated properly, have it
checked by your dealer.
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