I have a new HP Notebook with a webcam installed, but what do I click on on to use it? Where to find it?

Activating the webcam
The drivers for the webcam are pre-installed and an HP Webcam 1000 icon displays on the desktop. Double-click on the icon to activate the webcam. The blue light illuminated next to the webcam lens, just above the LCD screen, indicates the webcam is on.

If double-clicking on the icon does not activate the webcam, do the following activities:

Click Start, then right-click on My Computer, and then select Properties.

On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled. See figure below.
Figure 1: Disabled Webcam Icon

To enable the webcam, right-click the HP WebCam 1000 icon and click Enable. The webcam icon should display on the Desktop.
Alternate locations for the webcam icon
If the webcam is installed but the icon is not displayed on the desktop, look for the webcam icon in one of these alternate locations.
Click Start, and click My Computer. The webcam icon should be displayed with the other devices. See figure below.
Click Start, and click Control Panel , and then click Scanners and Cameras. The webcam icon should be displayed with the other devices.
The HP Webcam 1000 does not install a listing under any of the All Programs menu.
Using the Webcam Diagnostic Test
To ensure the webcam is operating, do the following activities:
Right-click on the WebCam icon, and then select Properties.
Click on Test Camera under Diagnostics on the General tab.
The test should only take a few moments, but allow the test to complete operations by itself.
The result of the test, either “passed” or “failed”, will be displayed.
Figure 2: Webcam 1000 Properties Window

On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled. See figure below.

On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled
To enable the webcam, right-click the HP WebCam 1000 icon and click Enable. The webcam icon should display on the Desktop.
Alternate locations for the webcam icon
If the webcam is installed but the icon is not displayed on the desktop, look for the webcam icon in one of these alternate locations.
Click Start, and click My Computer. The webcam icon should be displayed with the other devices. See figure below.
Click Start, and click Control Panel , and then click Scanners and Cameras. The webcam icon should be displayed with the other devices.
The HP Webcam 1000 does not install a listing under any of the All Programs menu.
Using the Webcam Diagnostic Test
To ensure the webcam is operating, do the following activities:
Right-click on the WebCam icon, and then select Properties.
Click on Test Camera under Diagnostics on the General tab.
The test should only take a few moments, but allow the test to complete operations by itself.
The result of the test, either “passed” or “failed”, will be displayed.

Go to quickplay an then choose the second icon and it'll open a window. At you left you'll a list of application wher you'll find "webcam" and that's it.

Another thing is the problem with this cameras an the windows vista: using messenger or skype sometimes appears a sign that says "it's on use"... so then try this:


Step 1: We need to enable the Windows Image Acquisition Serivce. Here are the steps to enable the Windows Image Acquisition service.

1. Tap Window key (flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen.
3. Type SERVICES.MSC and hit enter.
4. You would see the services window on the screen.
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click on Apply and Ok.

Step 2: We need to uninstall the webcam drivers. Here are the Steps Uninstall the Webcam drivers from the device manager.
1. Click on start and click on Control panel.
2. Click on "the Classic View" on the top left side of the control panel.
3. Double click on the "Device Manager" icon in the list.
4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
5. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)

Please do not restart the notebook if it asks to restart the notebook. As we need to download the Latest driver for the webcam. However, please do not install the webcam drivers right away. As we need to install the webcam after restarting the notebook.\

Step 3: download the Latest drivers for the Webcam (it's on website). Please Save the files on the Desktop. Do not install this file right away. We need to install it after restating the notebook.Once you download the file, you need to restart the Notebook. Double click on the downloaded file(ex: sp34746.exe) and follow the on screen instructions to install it. After you complete the installation, please restart the notebook once again.

Step 4: We need to reset the Bios after reinstalling the webcam drivers. Here are the steps to Reset the Bios.
1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"

Step 5: If the issue still persists, you need to reinstall the Bios. You have it also on the website. And then flash the Bios.

If your Notebook is installed with Vista, there is no option to start the Webcam directly without using any application.
However, you can try using the HP Webcam drivers which are for XP with which you will get a Preview window to use the webcam without using any application like Messengers etc..:
Download the above mentioned driver from the link below :
ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

Save the file in the Notebook and double click once the file is saved to install the drivers.
However, if you are unable to access the webcam using Quickplay application, I recommend you to try reinstalling the application by following the instructions below if the Recovery Partition is available and you are able to use the Recovery Manager application :
Click on Start and then on Control Panel in the window that appears, click on Classic View in the left pane.
Now, among the icons that are displayed, double click on Programs and Features icon and among the list that is displayed, click on HP Quickplay and click on Uninstall button on the top.
Now, follow the instructions available in the link below to reinstall Quickplay using Recovery Manager :
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00834921&dlc=en&lc=en&jumpid=reg_R1002_USEN

You can also try downloading Cyberlink YouCam application which is provided for all latest Notebooks to access Webcam from the link below :
ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39372.exe

Save the file into the Notebook and double click the file to install the application.
You can find the required instructions to use Cyberlink YouCam application to access the webcam of your notebook from the link below :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01414839&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Additionally, you can find the details about YouCam application from the link below :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01415015&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Hope the information helps...

it depend on the webcam software if it is available or not

if it is available then you can go to c:\program files\{the webcam program name}

if its not available then it will need a program to use something like (yahoo messenger or msn messenger).

cheers

I recommend you to first check whether the Webcam is listed in the Device manager or not by following the steps listed below :

Click on the Start menu and type Device Manager in the search field.

Click on the Device manager link among the results.

The Device Manager opens in a seperate window.

In this, click on the [+] mark next to Imaging Devices to expand the tree.

If not, try checking under Universal Serial Bus Controllers as USB webcam.

Right click on the Webcam entry and select Uninstall.

Now, restart the Notebook and close an window that tries to install the Webcam drivers.

Download the webcam drivers from the link below for Vista :

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe

Save the file in the Hard Drive and double click it to install the Drivers.

Additionally, you can try downloading Cyberlink Youcam application available with HP and is being preinstalled in all the latest pavilion notebooks to access the webcam :

ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39372.exe

Save the file in the Hard Drive and double click it to install the Drivers.

You can find the instructions to test the webcam using Youcam from the link below :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01414839&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Hope this helps...

1) Reinstall the Webcam Drivers in the Notebook :

Webcam Drivers for XP :

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

Save the Drivers in the Notebook and double click the downloaded file to install the Webcam Driver.

Webcam Drivers for Vista :

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe

Save the Drivers in the Notebook and double click the downloaded file to install the Webcam Driver.

Remember to restart the notebook after installing the Webcam Drivers.

Now, download the Cyberlink Youcam software from HP which is integrated with latest Notebooks to use the webcam with :

ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39372.exe

You can use the instructions in the link below to test the webcam using Youcam application in Vista:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01414839&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You can also try this application to access your webcam :

http://www.yawcam.com/


Using webcam with.....

AIM Video chat:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/aim

Yahoo Video chat:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/yahoo

MSN Video chat:
http://www.bus.umich.edu/Technology/WebServices/DesktopVideoConferencing.pdf

Windows Live messengers:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/livemessenger

Skype Video chat:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/skype

Hope this helps..

Hello

I understand that your Notebook webcam is not working.

To isolate the issue please test webcam in quick play. If it do not work and shows black screen. Please perform the following steps.

Click start and in the start search box type Device Manager and press enter. Then click on + sign next to imaging devices and right click on HP Webcam and select disable. If it prompts you to restart the Notebook . Then restart the Notebook and check whether Webcam is working. If it wont prompt to restart the notebook then right click on the HP webcam again and enable it.

Then check whether the webcam is working.

When prompted to restart the Notebook after disabling the webcam . Even after restarting if webcam doesn't work. Then install the Webcam drivers from the following weblink.

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

Please do not click on the link. Copy and paste it in a new Internet Explorer window.

After installing the webcam drivers restart the Notebook to get the changes effect.

I hope this will resolve the issue.

Thanks

Weird but worked for me for yahoo and messenger but not quickplay. If you have the Chicony web camera, follow these steps to download Acer webcam drivers.

1. Download Acer 5210 Chicony Webcam drivers.

2. Run the setup file.

3. Follow installer prompts then RESTART PC.

4. Ignore the 'installing drivers' popup.

5. Open up the Control Panel.

6. Open up the Device Manager.

7. Select webcam from 'Imaging Devices'.

8. Right click on webcam and select 'Update'.

9. Select 'Browse computer for driver'.

10. Choose 'Let me pick from list of devices on PC'.

11. Uncheck 'Show compatible hardware' checkbox.

12. Scroll down to Chicony manufacturer.

13. Choose the 'Acer Crystal Eye Webcam'.

14. Install even if a question pops up.

YOU ARE DONE AND ENJOY YOUR CHATTING WITH ACER CYRSTAL EYE WEBCAM.

Thanks to DylanBennett for uncovering this odd fix for the HP webcam