It is telling me that I have the incorrect cartridge inserted. It is the same cartridge that I have been using, so why is it telling me that it is not intended for this printer when it is

2) Remove the black power brick/block from the rear of the machine. (It may be a little tough to pull it out the first time you remove it.

3) Open the top of the printer/multi-function unit.

4) Gently pull the ribbon in order to center the printer cartridge carrier.

5) Open either the left or right side and remove the cartridge. (Depends on which side the error is occurring on, black on the left, color on the right)

6) Verify that all of the plastic strip that covered the new contacts on the cartridge have in fact been removed.

7) Wipe both the cartridge and printer contacts with a dry, lint free cloth.

8) Wipe the bottom of the cartridge with a damp, lint free cloth in order to verify that the ink is flowing and looks correct.

9) Make sure there is no water remaining on the cartridge.

10) Re-insert the cartridge into the carrier and make sure that it is bottomed and inserted all the way to the rear of the carrier slot.

11) Re-insert the power brick/block.

12) Re-connect the printer power cable.

13) Power on the printer and the error should be resolved.

14) Run the print alignment and print or copy several pages to insure the problem has been resolved.

IF YOU NEED TO BE WITH THE ORIGINAL CATRIDGES PLASE FOLLOW THE BELOW STEPS.

ALWAYS PREFER LEXMARK CATRIDGES FOR LONG LIFE OF PRINTER

1. Remove the indicated print cartridge.
   

2. Disconnect the power cord from the electrical outlet.
   

3. Reconnect the power cord to the electrical outlet.
   

4. If the button is not lit, press .
   

5. Reinsert the print cartridge.
   

6. If the error:
   

   • Does not reappear, the problem has been corrected.
     

   • Reappears, replace the print cartridge with a new one.
     

     
     

     BESTWISHES.....