DND always on

Do Not Disturb (DND)
When DND is enabled, the telephone will not ring when someone calls, but the line

indicator still flashes. In Personal Call Manager, the
You Have a New Call dialog box
still appears and the icon for the call appears in the Calls box.
You can turn the Do Not Disturb (DND) feature on or off from the
Calls menu or the Personal Call Manager icon in the task tray.
Turning DND on or off
To turn DND on or off:
1. Click the Personal Call Manager task tray icon or the
Calls menu.
2. Click the DND menu item.
When DND is on:
• the Personal Call Manager task tray icon changes to
• the symbol check
appears beside the DND menu item on the Calls menu and the
Personal Call Manager task tray menu
• DND appears in Status bar

What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.

Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.

Carl

If you have not found an answer to this as yet just pick up intercom and enter 7100 at the phone. This will clear any DND. Now enter intercom 7105165. This will give a long tone and the DND/FWD lamp will flash showing Call forwarding active for VM.

Take a look at the manual. One of the bits in programming deals with the status of the FWD/DND button. You can make it light solid for FWD and flash for DND. There are other ways to intercept the calls, but trust me, this is the cleanest. You set 7104 165 # and it will forward always on no answer after x rings. Those rings are set system wide and can be adjusted in programming.

If you sit down wiht the PG manual, pay attentiion to programs 202,203,619 and 990 area 9 bits 3&4. A ring cycle is about 6 seconds and the default intercept is TWELVE rings....you should adjust that to no more that 4.

Car

Not too sure about the no dial tone issue, but you can check to see if the DND is turned on...
Press the Blue Superkey and scroll thru till you see DND (Do Not Disturb) is on and shut it off.

Feature 69 feature

To disable DND on a Norstar system,
dial FEATURE # 8 5
from the set.

Feature 69 feature.

DND feature is 85.
To cancel DND press FEATURE # 8 5 on the set with the issue.

Feature 69 is for priority calling...

press dnd button twice, should work