We have a 16 month old Bosch SHE 4AM15UC/01 model dishwasher. The soap dispenser doesn't open most of the time. Does not seem to be dirty or clogged. Any thoughts?

If your Bosch dishwasher's soap dispenser is not opening or draining properly, here are a few troubleshooting steps you can take:

1. Clean the Dispenser Area: Start by inspecting the soap dispenser area for any debris, soap residue, or obstructions. Clean the dispenser thoroughly using a damp cloth and remove any buildup that may be preventing it from opening or closing properly.
2. Check for Mechanical Issues: Examine the dispenser latch and mechanism for any signs of damage or wear. Ensure that the latch is engaging properly and that there are no loose or broken parts. If any components are damaged, they may need to be replaced.
3. Test the Dispenser Solenoid: The soap dispenser may be controlled by a solenoid that releases it at the appropriate time during the wash cycle. Check if the solenoid is functioning correctly by performing a continuity test using a multimeter. If the solenoid is defective, it may need to be replaced.
4. Verify Proper Detergent Usage: Ensure that you are using the correct type and amount of dishwasher detergent recommended for your Bosch dishwasher. Using the wrong detergent or excessive amounts can cause issues with dispenser operation. Consult your dishwasher's user manual for specific detergent recommendations.
5. Check the Drainage System: A clogged drainage system can prevent the soap dispenser from draining properly. Inspect the drain hose, drain pump, and any filters for blockages. Clear any debris or obstructions you find, and ensure that the drain hose is not kinked or bent.
6. Reset the Dishwasher: Try resetting your Bosch dishwasher by turning it off at the power source or unplugging it for a few minutes. This can sometimes resolve temporary issues and restore proper operation.

If the above steps do not resolve the issue, it may be necessary to consult the Bosch dishwasher's user manual for model-specific troubleshooting steps or contact Bosch customer support for further assistance. They can provide you with specific guidance tailored to your dishwasher model and help you diagnose and resolve the problem.

The only thing you can do is replace the dispenser - not a difficult task

Probably a heating fault as the dispenser does not open till the water starts to heat

Hi


Bosch dishwashers (not all) use a BI-metal strip that heats up once power is applied to it. The BI-metal strip bends and allows the soap door spring to open up the dispenser. This bi-metal strip is not given full 120 volts power, the timer "shunts" the power through either the heating element ( most common ) or the motor and this gives the bi-metal strip lower than full power to work and open. Most often the bi-metal strip has lost its ability to bend properly and needs to be replaced.

Older Bosch dishwashers used a mechanical arm driven by the timer to open the dispenser = no electrical bi-metals. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn’t receive 120 volts, then it’ll not work.


Please do rate this solution and revert for further assistance.


Thanks

Rylee

it is agood manual solution but if you want to rea ly fix that there is {an electrical order reach at suitable time to open the dispenser it come from electronic circuit to elecronic lock which catch the
dispenser so one of those parts may be fualty

If you have a water softener, you should use about half the recommended amount of soap. Never use a wet or paste detergent. As mentioned before, this unit should be under warranty.

Gene, in AZ

Wire positioning doesn’t matter to soap dispenser. If water is leaking from the door then the dispenser is not pressed in properly against its seal. As far as the door not opening if wires are connected perhaps the problem is in the control module. Voltage meter on wiring to dispenser should indicate this while machine is running at start of quick wash cycle. (First 5 minutes of cycle on heating)

My Bosch intergreted dishwasher is only 3 years old. For the past year, the dishwasher dispenser refuses to open on the second cycle. We have had the repair man here 3 times, and each time he says it's fixed,but it clearly is not. Does anyone know what to do about this??

Barbara Berger

Not a solution but exactly the same problem. I should have sent the machine back (I bought mine about 2008 too) but by now, 2010, the machine is a complete waste of time and money. The soap dispenser fails to open every time, wasting money, water and my patience because I then have to hand wash after all. will try the suggested oil trick, but it was obviously a bad design to start with.

both have a wax motor on them that needs to be replaced you just remove the panel and replace the wax motor is what its called