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Step 1 Contact your cellular carrier. Some phones allow you to call the carrier even if the PUK is locked. You can also dial the carrier's toll-free number from another phone.
Step 2Select the option to speak with customer care. The customer care agent will ask you to verify your account with the account password.
Step 3 Advise the customer care agent you need a PUK code. The agent will generate a new PUK code and give it to you over the phone.
Step 4
Enter the PUK code into the phone to unlock it.
Tip
Some carriers allow you to generate a PUK through your account on their website, or by talking with online support chat.
Warning
When the phone switches from asking for a PIN to asking for a PUK, stop entering codes. If you enter the PUK code wrong too many times, the PUK will lock permanently and you will need to buy a new SIM card
Ask the PUK Code from service provider, ast he PUK lock is secondary lock of SIM after PIN, if u put 3 wrong PIN Number then Service asked for PUK and if you entered 10 Time wrong PUK number then you have lost your SIM as the same is block permanently.
PUK lock is a complete lockout on a phone. For this you must contact the manufacturer of your phone and they will instruct you on how to unlock it. There is no other way to remove PUK lock unless you have had to remove the puk lock on your phone before in which case you would not be inquiring about puk lock. Contact the phone manufacturer.
A PUK code is a "Pin unlock code" it is used in mobile phones. This code unlocks the SIM card to allow access to your mobile phone. If you enter this code incorrectly several times, then the SIM card will be locked permanently and you will need to purchase another SIM card from your mobile phone provider. The PUK code is with the documentation that came with your SIM card, if you no longer have the documentation, then you need to contact your phone service provider and ask them for the PUK code.
Contact your network provider and ask if they can give you the PUK unlock. For now don't use your sim coz it can be permanently be locked if you try to unlocked it without the correct PUK code.
But if you still have the paper slip of your sim it have the puk code. Or the plastic card its originally attached just look into PUK if it have.
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