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is both the light blink the same time or blink alternate ? if blink the same time, it's probably a fatal error.. if blink alternately then the waste ink counter need to be reset and the waste ink pad need to be replaced.
1 Did you test the cartridge by dabbing it on a wet towel to see if ink blots the towel 2. make sure the cartridge is seated and latched properly 3 Go to printers find your printer R click select properties check to see if detect printer cartridge type is checked make sure type of catridge is set (color or black) 4.Press the reset button 5. unplug the printer for about 15 minutes and plug it back in Try the above not neccessarily in the above order
This printer I suspect is a re-branded Lexmark similar to the Z series.
There appears to be a firmware failure.
I have a Z12 stripped on my bench right now- nothing there to repair.- Check with Compaq first of course but it reckon its time for the bin.