Ice dispenser flap does not close tightly. Can I get parts and how do I take "faceplate" off front of refrigerator? Does it snap off?

Problem with these flaps are that they have plastic hinge which work great for sometime when they are new and have shiny inner surface but with use they develop minor scratches which cause resistance and hence partial closing. Either get the flap replaced or apply Vaseline jelly in the moving part of the hinge.

Remove the top freezer hinge hover on top of the freezer door . Unplug the receptical there ( this will remove power to the door only ) .
Using a small screwdriver at the "crease" on the bottom of the dispensor control board inside the dispensor , twist slightly to disengage the 2 clips ( 1 on each side ) holding the dispensor board . Unplug the 3 connectors from the board . 4 screws ( 1 on each corner ) hold the dispensor housing shield . Remove these 4 small screws . After removing , at the top right , you will see a solenoid and plunger . These are probably rusted , holding the flap open . The part number for the solenoid and plunger is WR62X10055 . 3 screws hold this part on . When reinstalling the dispensor housing , It slides back on 2 "grooves" so make sure it is back in place , or the board will not snap back on properly at the bottom .

The hood,Canopy has to be snapped apart at the bottom, then slid upwards to disengage the retainer tongues at the top, of which there are three. Then I was able to see that the connecting rod on the damper which causes the ice dispenser door to close slowly, was bent and about to break and interfering with the dispenser door flap not to close fully.

clean it again and make sure when you use it that all the ice falls out if not and its open a little it will cause it to freeze open

This is common, take your model number and go to the appliance parts store and order a ice chute dispenser repair kit.

the front panel should just pop off,but you want to look at the solinardmthat is most likey what need replaced,let me know if it is rusted in the open position-mike

The dispenser cover snaps off. Look at the bottom corners of the dispenser faceplate and you may see small slots to put a small flat bladed screwdriver inside to help pry the faceplate off. This faceplate snaps on very tightly so it may seem like there are screws holding it in place, but it only snaps in.

Once you have the faceplate off the rest will be easy as you can see what you are doing and what you have to remove.

Note, if you are replacing the funnel you need to know that this part has been updated as of OCT 2005 (stronger clips to hold it in place) and it will not snap into the older funnel frame (the part it attaches to).

If the serial number for your model starts with 510KR or lower, then you will also need the updated funnel frame part number 3210JA0006S.

Hope this helps, please rate my solution.

you need the flap in the dispenser replaced ,,, you can get a door flap kit to fix it ,,, i know cause i still have one here from when i closed my shop ,,, if flap isnt closing tight the air goes in and it frost up the opening and dispenser / larry

I have a similar problem. The repair guy took a look at it and stated everything is working and did not order any solenoid or any other parts. After he left the problem returned where ice comes down the chute it tends to lodge and keep the door open. I am disagreement with the repair guy and am leaning toward the idea that the spring has lost tension and is just too weak to close with any authority. There is a video on how to replace the spring on youtube. This is what I will be doing next weekend and will try to return to post results.

replace the flap spring and selenoid in the despenser area
call ge at 300-851-6200 with the model number and they will send you the parts about 40.00 dollars