Question about Microsoft Zune JS8-00001 Digital Media Player
Try restarting your computer. or close up your browser and try again. are you getting the software form the website or form a cd.?
Posted on Jun 20, 2008
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Posted on Jan 02, 2017
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Same problems with my unit. But, try this... I think it worked. First, you can not get to the setup screen for the unit with a DVD in the player. So, remove the DVD first: Unplug the unit, wait a few seconds, plug it back in. Then hit the DVD open button and remove DVD in player.
I think the issue with not reading certain DVDs is a problem with the "parental control" on the unit. Without setting parental control there were a few DVDs I could not play and sometimes (not always) I was asked about parental control before a movie would play. At the Sony Blue DVD screen, select Setup on the remote control. Select DVD setup and get to Parental control. Set a password. This will then take you to a "rating" screen. By setting the rating very high (I set mine for #8) any movie should play without needing the password. With no password set, you can not change the "rating" and hence mine was set at #1 (kids). It seems to have worked for now anyway. Good luck.
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