20 Most Recent Microsoft Zune JS8-00001 Digital Media Player Questions & Answers


i suspect the battery has failed in it being the age it is .

Microsoft Zune... | Answered on Apr 27, 2019


u have to plug it to the cpu and delete song and add it again

Microsoft Zune... | Answered on Apr 24, 2019


You can edit the id3 tags of songs directly with Windows Media Player. Just follow below steps to complete this task. ID3 tags in MP3 files can be quickly edited by using Windows Media Player, you can refer to the specific steps as below to perform the editing task via Windows Media Player.
1. Run window media player and click on the button "Switch to Library" on the right top corner of the player window in the case that no media files listed can be seen.

2. Import the MP3 files which you want to edit into the library of Window Media Player. Click on the tab "Play" and then add MP3 files to the middle list of the window by clicking and dragging the files.
3. Right click on the column name on the top of media files lists in the tab of "Play", and then click the option "Choose columns..." from the drop-down menu.
4. In the window of "Choose Columns", enable the square to check beside the tag fields which are needed to edit. Once what you want to edit has been checked clearly, click on "OK".
5. Right click on the entry shown in the media lists to edit IDs tags of MP3 files, and then choose the option "Edit" from the drop-down menu. Add a new value to the field which you have clicked on and then press the button "Enter". You also can choose multiple files by using the keyboard option Shift-Click or the option Ctrl-Click, then right click on any field to edit so that the value of the field can be changed in the selected files.

6. Get album artwork images copied to clipboard, and then right click on album art field in the column of "Album". Next, select "Paste album art" in the drop down menu so that the album artwork images can be added to the MP3 files. You should note that the album art stored in this way may take up more storing space than other information of ID3 tags.
7. Click on the menu "Organize" on the left top of the window, and then select "Apply media information changes" to submit what you edit to each MP3 file at once. Otherwise, this operation will be done periodically by Windows Media Player, but ID3 tags can be embedded to MP3 files immediately via this menu command.

edit-id3-tags-in-the-windows-media-player-5-5qo4itlp1ucrbflot1afpynl-2-0.jpg For more details, check: How to Edit ID3 Tags in iTunes

Microsoft Zune... | Answered on Apr 18, 2019


IF YOU NEED THE BATTERY YOU BETTER GET IT SOON AS POSIBLE CAUSE THIS ZUNE MIGHT BE DISCONTINUE I DO OWN ONE.
GO TO E-BAY TYPE IN THE MODLE NUMBER OF BATTERY
AND GOOD LUCK.

Microsoft Zune... | Answered on Feb 05, 2018


It all depends on the browser you're using.
Open your settings for the browser, and if possible, add the website root (the part up to .com) to the "Safe site list"
it could also be that the site is trying to popup a window and you should allow pop-ups for that site.
Thinking about it - I'm not sure if Zune is available anymore... even though I do have it, i'm not sure you can sign up for a new account now as it's listed as a legacy device. I would recommend if the steps above do not work contact Microsoft support or search the Microsoft Community for any additional suggestions.

Microsoft Zune... | Answered on Jan 13, 2018


The server that used to update the zune players dosent exist any more there is a video on utube that runs through the steps you need to make your computer the sever.

Microsoft Zune... | Answered on Dec 02, 2017


The fix is not what you want to here the hard drive is stuck or damaged and needs to be replaced I would look online for a place called rapid repair.

Microsoft Zune... | Answered on Dec 02, 2017


You can fix it but it's very fragile inside the hard drive is broken internally i would send to rapid repair and have the upgrade done. The software you need after the fix is hard to come buy because it has to go through a Microsoft sever that doesn't exist anymore. There is a fix for that on utube. You will have to trick the software on your computer to be the server. Hope that helps.

Microsoft Zune... | Answered on Dec 02, 2017


The radio doesn't support the Microsoft zune your only option is to use the 3.5 head phone jack or buy an iPod or find a fm modulation adapter you can still fine them on eBay

Microsoft Zune... | Answered on Dec 02, 2017


Possible defective/open battery circuit.

Microsoft Zune... | Answered on Jun 07, 2017


Many Zune users will tell you of the dreaded error 5.

When the error occurs it means that the Zune has encountered a problem that it cannot recover from and informs users to contact customer support.

Usually to fix this error, the Zune must be sent to Microsoft. If the Zune is under warranty and the owner is within the US, this is little more than an inconvenience.


If the owner is outside of the US this is not and option and if the warranty has expired, the fix can come at a high price.

However, before sending a Zune off to Microsoft for fixing, there are a number of things to try.

The first thing to try would be to restart the Zune.


The steps to restart the device vary based on Zune model. For the Zune HD player, the user should press and hold the on/off button for roughly ten seconds and the player will reset.

For the non-touchscreen models of Zune, the user should unlock the hold switch.


Then, press and hold the back button and the top button of the Zune pad. The device should restart and the user can release the buttons.


If this does not fix the error, then the user should try reinstalling the software on their Zune device.

To reinstall the software on a Zune HD, the user should press and hold the on/off button for about ten seconds.


When the device restarts, the user should press and hold the "Media" button until the message "Connect Zune To Your PC" displays on the screen.

The user should make sure they have the most up to date Zune software installed on their computer and connect the Zune.


Update the Zune and it should be ready for use again. If the user continues to experience problems, then the Zune HD software may have to be completely deleted and reinstalled. Doing this will completely delete everything on the Zune, so anything that has not been backed up will be lost, including purchased items.


To do this, the user should hold down the on/off button again until the Zune HD restarts.

Upon restarting, the user should immediately press both the "Media" and the "Home" buttons until "Connect Zune To Your PC" displays.


The user should then connect their Zune HD to a computer with the most up to date Zune software and update the Zune.

For the non-touchscreen Zune models, the following step will erase user data (including purchased items), so a backup is recommended.


First, the user should unlock the hold button.

Then the back button and the top button should both be pressed and held down.


The next step varies by model. For owners with a Zune 4GB, 8GB, 16GB, 80GB, and 120GB, the Back button, Zune pad, and Play/Pause button should all be pressed and held down.

The user should continue to hold them until they get a "Please wait" message.


For owners of the Zune 30GB, the Back button, the left side of the Zune pad, and the center of the Zune pad should all be held down until "Please wait" displays.

After data is cleared, the message "Connect Zune To Your PC" will appear.


The user should connect the Zune to a computer with the most recent version of the Zune software installed on it.

After the software is installed, the Zune should be ready for use.

If these measures fail to fix error 5, then the Zune owner will likely have to send the device to Microsoft as the problem is deeper than a software issue.

Sadly, it is not always clear what causes error 5 to occur. In these cases, there are few other options than to leave it to the experts.


hope this helps

Microsoft Zune... | Answered on Jun 14, 2015

Not finding what you are looking for?
Microsoft Zune JS8-00001 Digital Media Player Logo

987 questions posted

Ask a Question

Usually answered in minutes!

Top Microsoft Audio Players & Recorders Experts

john h

Level 3 Expert

21762 Answers

 Mike M
Mike M

Level 3 Expert

3324 Answers

Ap12
Ap12

Level 2 Expert

110 Answers

Are you a Microsoft Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Microsoft Audio Players & Recorders

  • Microsoft Audio Players & Recorders

Most Popular Question

locked up zune

  • Audio Players & Recorders
Loading...