Microsoft Audio Players & Recorders - Recent Questions, Troubleshooting & Support

i suspect the battery has failed in it being the age it is .

Microsoft Zune... | Answered on Apr 27, 2019

u have to plug it to the cpu and delete song and add it again

Microsoft Zune... | Answered on Apr 24, 2019

You can edit the id3 tags of songs directly with Windows Media Player. Just follow below steps to complete this task. ID3 tags in MP3 files can be quickly edited by using Windows Media Player, you can refer to the specific steps as below to perform the editing task via Windows Media Player.
1. Run window media player and click on the button "Switch to Library" on the right top corner of the player window in the case that no media files listed can be seen.

2. Import the MP3 files which you want to edit into the library of Window Media Player. Click on the tab "Play" and then add MP3 files to the middle list of the window by clicking and dragging the files.
3. Right click on the column name on the top of media files lists in the tab of "Play", and then click the option "Choose columns..." from the drop-down menu.
4. In the window of "Choose Columns", enable the square to check beside the tag fields which are needed to edit. Once what you want to edit has been checked clearly, click on "OK".
5. Right click on the entry shown in the media lists to edit IDs tags of MP3 files, and then choose the option "Edit" from the drop-down menu. Add a new value to the field which you have clicked on and then press the button "Enter". You also can choose multiple files by using the keyboard option Shift-Click or the option Ctrl-Click, then right click on any field to edit so that the value of the field can be changed in the selected files.

6. Get album artwork images copied to clipboard, and then right click on album art field in the column of "Album". Next, select "Paste album art" in the drop down menu so that the album artwork images can be added to the MP3 files. You should note that the album art stored in this way may take up more storing space than other information of ID3 tags.
7. Click on the menu "Organize" on the left top of the window, and then select "Apply media information changes" to submit what you edit to each MP3 file at once. Otherwise, this operation will be done periodically by Windows Media Player, but ID3 tags can be embedded to MP3 files immediately via this menu command.

edit-id3-tags-in-the-windows-media-player-5-5qo4itlp1ucrbflot1afpynl-2-0.jpg For more details, check: How to Edit ID3 Tags in iTunes

Microsoft Zune... | Answered on Apr 18, 2019

check the batteries and then see if the usb is properly fixed in the port, the green light should be on =)

Microsoft... | Answered on Feb 20, 2019


Microsoft Zune... | Answered on Feb 05, 2018

It all depends on the browser you're using.
Open your settings for the browser, and if possible, add the website root (the part up to .com) to the "Safe site list"
it could also be that the site is trying to popup a window and you should allow pop-ups for that site.
Thinking about it - I'm not sure if Zune is available anymore... even though I do have it, i'm not sure you can sign up for a new account now as it's listed as a legacy device. I would recommend if the steps above do not work contact Microsoft support or search the Microsoft Community for any additional suggestions.

Microsoft Zune... | Answered on Jan 13, 2018

The server that used to update the zune players dosent exist any more there is a video on utube that runs through the steps you need to make your computer the sever.

Microsoft Zune... | Answered on Dec 02, 2017

The fix is not what you want to here the hard drive is stuck or damaged and needs to be replaced I would look online for a place called rapid repair.

Microsoft Zune... | Answered on Dec 02, 2017

No probley not it needs a new battery more than likely they can be bought for around $25.00 or so no fun to put in very delicate.

Microsoft 120gb... | Answered on Dec 02, 2017

Yes. Nice player bad software from Microsoft

Microsoft Zune... | Answered on Dec 02, 2017

You can fix it but it's very fragile inside the hard drive is broken internally i would send to rapid repair and have the upgrade done. The software you need after the fix is hard to come buy because it has to go through a Microsoft sever that doesn't exist anymore. There is a fix for that on utube. You will have to trick the software on your computer to be the server. Hope that helps.

Microsoft Zune... | Answered on Dec 02, 2017

The radio doesn't support the Microsoft zune your only option is to use the 3.5 head phone jack or buy an iPod or find a fm modulation adapter you can still fine them on eBay

Microsoft Zune... | Answered on Dec 02, 2017

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