If you cannot get water from the brew head or the tea spicket, then the pump could be blocked or damaged, or the boiler is blocked.
You have a Gaggia Classic that is not drawing water from the pump:
The fault could be the pump or the solenoid or blocked showerscreen.
1. If its the solenoid - You will have no water but a little steam, when you press coffee button - then replace solenoid. This happens if descaling is not frequent , ie every 3-4 months https://www.bluestarcoffee.eu/gaggia-boiler-solenoid-3876-p.asp
2. If its the pump - nothing comes from the group then replace that. The pump could fail due to age typically 5-10 year old pump would fail https://www.bluestarcoffee.eu/gaggia-ulka-vibration-%C2%A0pump--120v%C2%A0-eap-5-8422-p.asp
3. If showerscreen is blocked - unlikely - remove and clean with https://www.bluestarcoffee.eu/puly-caff-cleaner-sachets-x-10-6727-p.asp
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