Question about Sylvania G-Netbook

6 Answers

Just purchased the Synet07526 sylvania 7" netbook. The RT28701 "file" shows that the status is "connected to dlink" and strength is excellent. The "file" GETCE6B1 has no information, no DHCP or IP address. There is not tab for a wireless connection. All this said to say that I can not open the internet. I get a message "Can not fine DNS server". Help.

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  • cmm8484 Sep 06, 2010

    This reply was for an actual PC. This is a netbook and I do not believe that this functionality exists.

    I can not access wifi with my new sylvania netbook.

  • cmm8484 Sep 07, 2010

    Still nothing...please help.

  • cmm8484 Sep 07, 2010

    Did not work. Any other ideas? I am about to take this back to CVS....so much for a great deal.

    Frustrated.

  • cmm8484 Sep 07, 2010

    My internet service provider is Knology. www.knology.net

    Thank you.

  • cmm8484 Sep 07, 2010

    It runs Windows CE. The brand and model # of my modem is:

    D-Link model # Dl - 624.

    Thank you.

  • cmm8484 Sep 07, 2010

    Windows IP Configuration

    Ethernet Adapter [ GETCE6B1 ]:
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0

    Ethernet Adapter [ RT28701 ]
    IP Address: 169.254.47.167
    Subnet Mask: 255.255.0.0
    IP Address: fe80::2al:b0ff:febf:197b*8

    Tunnel Adapter [ ]:
    Interface Number: 4

    Tunnel Adapter [ 6to4 Pseudo-Interface ] :
    Interface Number: 3

    Tunnel Adapter [Automatic Tunneling Pseudo-Interface]:
    Interface Number: 2
    IP Address: fe80::5efe:169.254.47.167*2

    Thank you

  • cmm8484 Sep 21, 2010

    DanieFaye,

    Did you ever get yours to work?

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6 Answers

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Hi! Please try this. Remove the battery and press hold the power button for 10secs. while the battery is removed, this should reset the system and may resolve the problem. Put the battery again, turn it on and see how it goes. HOpe this helps and thank you for using FixYa!

Posted on Sep 08, 2010

  • olson_curtis Dec 24, 2010

    I found that you can go to the start> settings > Network and dial-up Connections. Select the RT connection, go to properties. I tried setting it to optain an IP address automatically but it would not connect. I then entered a IP adrress that was available on my wireless network, the correct subnet and Default gateway and public DNS (4.2.2.1). Connected right away!!!!

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Try start - run - type "cmd" without the qutes - hit enter. At the new black window type "ipconfig" without the quotes and hit enter. At the same black window you will see detailed ip for your (internal) ip connection, subnet mask and default gateway. Post me back these set of numbers to guide you further.

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If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

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Posted on Sep 07, 2010

  • lilhoptherap Dec 29, 2010

    i did what you said technical114, but the IP address came up, and the default getaway, but the subnet mask didn't come up

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Kindly let me know the service provider with whom your dlink is connecting to. I'm asking this because I wan't to make sure regarding DNS server issue

Posted on Sep 07, 2010

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You need to restart your modem and router if there is a router. Then make sure to use DHCP for dynamic IP address and DNS server on your notebook. Then renew IP address. If you are using a wireless hot spot of someone else's, make sure it is unsecured.

Posted on Sep 07, 2010

  • 2 more comments 
  • Donald Huang Sep 07, 2010

    Hi there,



    Thanks for the comment. I am not sure whether you have Windows CE or Linux gOS installed on the machine. Sometimes they sell it with gOS installed but at the manufacturer's web site the OS is Windows CE. You will see Windows CE on the start menu if it is installed.



    If gOS:

    You can check the settings in Exalt for your eth0 connection and see whether it is getting an IP address assigned by DHCP server on your modem or router.

    I would check your network cable. Do you have another ethernet cable that you could use to test this?
    I would also check your router to make sure that it is assigning or giving out IP addresses. Also trying running this command in your command terminal.

    sudo ifconfig

    For setting interface of DHCP, check the following post and the attachment.

    http://gosforums.org/viewtopic.php?f=21&...



    For Exalt interface, check the following post.

    http://beginlinux.com/desktop_training/g...



    You can make sure your have installed the driver for your network card so it will be detected, your wireless network card should be there according to the specification.



    Here is a description of gOS about all the features and where things are:

    http://www.linux.com/archive/feature/121...



    It will work with DHCP but you can also check your Internet Service Provider's web site and see what is the IP address of their DNS server and specify it there. That will make the machine easier by ignoring the steps to find it. Sometimes your modem will remember the MAC address of the previous machine connected to it so it won't connect your current machine and assign an IP address. You will need to restart it by unplugging the power for 30 seconds and reconnect it to the modem and do the same to the router.



    If Windows CE:

    Would you tell me the brand and model of the cable modem you are using or ADSL modem then I will send you the detailed steps.



    Thanks.

  • Donald Huang Sep 08, 2010

    You may need to reset your D-Link box by pressing the little hole on the back close to the power cord for 30 seconds and release it. The hole is really small so you can use a paper clip or a pen to stick into it. Then restart your notebook and see what happens. With the IP address, I can see you are not connected to your Dlink box correctly. Check the cable connection also. Maybe replace the cable too until you can see a light on your DLink light up on the port where you notebook is connected.

  • gimp420 Nov 19, 2010

    Just wondering if this issue was ever solved. I just bought one of these for my 2 year old nephew for an xmas gift thinking it was a great idea. right outa the box i had problems, beginning with this issue. Solution:
    double click the WiFi icon on the desktop and click "ON" (or whatever the button says; theres only one option)...this will enable the wireless card. Then double click the wireless network icon on the task bar, in the lower right corner of the screen near the time. Click the last tab to the right (WiFi Info) and complete the info that applies to your wireless router/modem/hotspot.
    Once completed, click on the first tab to the left and it should show your designated IP address if the info was entered correctly. You will now have wireless internet access.

  • d_rodriguez7 Nov 26, 2010

    The suggestion about turning on the wireless by clicking on....and then getting the IP address, subnet mask and default gateway as suggested by gimp420 (THANK YOU!!!!) worked immediately! Solved the problem!!!!

    THANKS!

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I am having exactly the same problem and am very frustrated with it! can't get tech support on the phone and they are not calling back either!!!

Posted on Sep 06, 2010

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  • daniefaye Sep 07, 2010

    i am wondering if you ever got yours working..i am still having the same problem and am soooo frustrated! can't get tech support on the phone still and ofcourse they've not called back..i've even emailed them and no reply...just wondering if you have had any luck? i am about ready to just return the netbook and report digital gadgets the the BBB

  • Norman Worley Sep 19, 2010

    The SYNET07526 that I bought would not hook up to the internet on my home router until I reset my password. My laptop sees the WiFi but not the net book. I reset my verizon router and chose anew password and the netbook saw it. I knew that it was my router because the first time I tried the netbook it hooked up to an open WiFi at my library that did not require a password. You can test this out if you want to by going to a business that has an open network such as Mcdonalds, Panera bread, etc.

  • Hey Fritters Oct 05, 2010

    I talked some with the people at Digital Gadgets today (they exist!!) Apparently this is a common problem with the wireless card when it sees 4 or more networks available. It has trouble concentrating on the right one or something. They expect to have a software patch available sometime in about 30 days, but for right now they suggest changing the router settings from WEP to WPA2. Sometimes that fixes it.

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  • 857 Answers

1

Refresh the page that failed to load. If the page reloads, you just had a momentary lapse in service that happens with most providers. Between each following step, try refreshing the page to see if the problem is resolved.

2

Check the page address you typed into the address bar to make sure it is spelled right. An error in the URL address could cause this error message.
3
Go to your connection settings and make sure the settings match those of your Internet service provider or local area network. Do this by clicking on Tools on the toolbar, then Internet Options. Under the Connections tab, click Settings. {To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click Detect Network Settings }
4
Click the "Detect Network Settings" link on the Internet Explorer page accompanying the error message to let Windows try and find an optimum connection
5
call internet service provider for help.

Posted on Sep 06, 2010

  • Jayant Jha Sep 07, 2010

    Check if the wireless switch is on or not.

    The bet will be to call the internet service provider.

  • Hey Fritters Sep 24, 2010

    Exact same problem, Sylvania netbook says it's connected but it won't get online. According to tech support it's a problem with the wireless card, because it's seeing an IP starting of 169.254.188.188 instead of a real number with a 193 beginning or something. I exchanged it for a new one, same problem. Obviously this is a software or setting problem somewhere in the netbook.

    Any solutions?

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1 Answer

I have the Slyvania 7"


make sure you click on your network name, not another nearby neighbors.

It is looking for a password (WiFi Network Key) You have to double click on the little computer icon down in the right tool bar area, the one with the two side radiating arcs, and possibly has a small red X under it. The red X indicates that it is NOT connected. When you double click on that icon a window called RT28701 opens up, then you click on Wireless Information tab, then you cursor down to the name of your WiFi and high light it and click the connect box. Then another window opens up called Network Properties. Uncheck "The key is provided automatically" box. This will allow you to type in your "Network Key", the password that protects your network from outsiders. This "KEY" was set up when you installed the router on your server computer. If this does not work at first, turn the machine over on it's back and using a toothpick, insert it into the little hole about an inch diagonally from the right corner of the data plate, this will re-load a new copy of everything including the WiFi RT28701 driver.
sometimes this driver gets confused. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

Dec 31, 2010 | Sylvania G-Netbook

2 Answers

Bought 2 gig sd card to update my sylvania 7"smart book synet07526 like recomened sd card does not show up brand new scan disk sd card whats up


First of all, you must be sure that the SD card is formatted with the proper formatting as http://digitalgadgets.com/netbooks/7-in-netbook.htm indicates to be FAT 32. Then you have to down load the indicated file and unzip the file to expose a file called script in the root directory of the SD card. All of this has to be done on another computer with an unzip program installed. Then you place the properly fixed SD card in your SYNET07526, that card goes in upside down!, then you turn on your SYNET07526, and away you go. Read my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

Dec 22, 2010 | Computers & Internet

1 Answer

I cant get my connection to pull up the internet even after i have set it up and have a connected status and excellent strength. my name is Michelle


See my TIP at http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

It is detailed and wordy, but I hope it leads you in the right direction as the instruction leaflet and the Digital Gadgets site is not at all clear.

Dec 22, 2010 | Sylvania G-Netbook

2 Answers

I have a sylvania 7"


First down load and install Winrar at: http://www.rarlab.com/download.htm this will aid you in unpacking the files in sylvania_smartbook_OS_update.zip . Down load the up date to a Folder on your C:/drive. If you were successful in down loading WINRAR, then the file icon in the folder will look like a stack of school books.(The OS Update.zip was packed by WINRAR so you have to un-pack with the same program.) Double click on that file icon. and the program will ask you where to extract to. Extract to C:\sylvania1 so you can find it on your drive. Look in my computer for c:\sylvania1 and open up the folder. Right click on the script file and copy or send it to your SD memory card. If you examine your SD card then, you will see that only script resides on your SD card. Take the SD card to your SYNET07526 and plug it in to the SD slot.(It goes upside down) cut off your machine. Turn on your machine and you should see it up dating. This is the full up date found at: http://digitalgadgets.com/netbooks/7-in-netbook.htm

If you only want to update the RT28701, there is a different procedure. You have to go to:

http://www.digitalgadgets.com/netbooks/update.html and down load the file to a SD card and copy that specific file RT 2870.cab back to your desk top where it will execute by you clicking on it.

It is two separate procedures. see my How to at http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

I think you are mixing the procedures.

Dec 19, 2010 | Sylvania G-Netbook

1 Answer

My netbook is connected and the signal strength is excellent but it won allow me to go to any websites


The signal strength is of the LAN modem. Only when the internet connection is provided to the LAN modem, you will be able to access internet on your notebook.

Dec 19, 2010 | Sylvania G-Netbook

1 Answer

Purchased a 7in sylvania at CVS and although it tells me I am connected to the internet and that the signal strength is excellent I still cannot connect to the internet


The WiFi software that is embeded into the OS does not work very well. Fortunately digitalgadget.com has a download that somewhat fixes this problem fairly well. The new download is not totally goof proof, but you can work with it.

Go to: http://www.digitalgadgets.com/netbooks/update.html and download the indicated update. You can copy it to a thumb drive and connect the thumb drive to your Sylvania , find it under My Computer and then copy it to your desktop and run it from there.

Nov 27, 2010 | Sylvania G-Netbook

1 Answer

My internet will not connect. Says the strength is strong, but internet is still unable to connect. We are using the netbook by sylvania. We have the lynxis router and the internet is constantly...


Please check in the Network connection whether the Connection status shows Limited/Local only.
If in case the it shows Limited Only, then follow the steps:
1) Unistall Network Driver and restart then Reinstall the Network Driver.
2) Installed Updated Driver from the Manufacture Site. restart.
3) This should resolve the issue. If the connection status show Connected/ Internet. Then Configure the Wireless connection, by accessing the Router. Check the Router configuration and computer's configuration,.

Nov 25, 2010 | Sylvania G-Netbook

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