Question about General Electric A735 Digital Camera

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My daughter's camera will not turn on. When the power button is pushed the green light flashes on top and the screen shows a message of "lens error". The lens cover is open and the whole lens is zoomed out and will not go back in. Is this expensive to fix or would it be best to buy another camera?

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Sep 02, 2010

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I quote the solution posted for another expert about this same problem...
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My daughter has a Samsung S850, and returned from a weekend trip last night. She pressed the "Power" button and the blue light next to the button came on, as did the screen. The camera then gave a "buzzy beep" three times and shut-down. She decided the batteries were low and replaced them with ordinary AAA alkaline batteries, nothing special, and got the same result.

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Its possible that
it needs repaired by samsung; You can follow the below link for tech support - http://www.samsung.com/uk/info/contactus.html

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