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Posted on May 09, 2008
Answered by a Fixya Expert

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Printer Having a problem installing my d1320 to my new computer hp pavillion a6403wb desktop...can this be done my printer isnt very old less then a year.......help

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  • Expert 271 Answers
  • Posted on May 09, 2008
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Joined: Mar 07, 2008
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If you have the Driver with the correct Opertaing System...do it this way
>> Goto Control Panel
>> Connect the Printer (the printer should be switched on)
>> Select "Add Hardware"
>> If the printer is working it will be detected
>> browse the drivers file from location
>> you are done.
(Imp:- the driver should be the exact one)

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I just bought and installed a new HP Pavillion computer. I had a HP Deskjet D1341 connected to my old computer that was working fine, After installing the new Pavillion and conecting the printer to the USB...

disconnect all the cabled from the printer and leaving behind only the power cable.
Then try turning on the Printer. If it still doesn't turn ON then it means that its a hardware fault. Please consult HP for it. But if in case it does turn ON (the chances of which is very less) then it could be a software issue with the computer. Let me know what happened.
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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=uk&dlc=en&product=57565&lang=en&

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This should work.
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Hope this helps. Bud

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If this is a usb external drive then it will be shown as a removable drive in My Computer. Just right click on the icon>Explore and you should be able to view the files on that drive. If you do not see a removable drive then please post back and I will help you determine the problem. Steve Medley
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