Question about HP Compaq Presario V2000 Notebook

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Problem in closing window of any internet explorer screen with Windows Vista Home Premium

I bought HP Compaq Laptop from Best buy Store located Long island city New York, it has come along with Windows Vista Home Premium .Iam using interenet & browsing sites , when iam going close the screens of explorer it is giving message " Internet Explorer is restarting" & unfortunately it closes all background screens also. I think its bug of Vista & also iam unable to download the Service Pack 1 from site also beacause of this problem.Currently i don't have exactly model number of my laptop.


Please help me in finding the solution

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  • Anonymous May 10, 2008

    if I have explorer with multiple windows and I try to close explorer, an error screen comes up and it closes all the window. I bought my hp compaq from best buy and it came with windows vista.

  • fluffsmom May 30, 2008

    I just bought my compaq presario at best buy and it has windows vista.....whenever I try to close a tab..I get a message saying internet explorer is shutting down and restarting....help!! I lose all my work!!

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  • 12 Answers

I would recommend you to back all your work up, then with the use of the restore cds, re-build your laptop. Then see if you get the same problem. If you do, then you need to send the laptop back

Posted on May 09, 2008

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