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I've been trying to register our new danby dehumidifier by e-mail with no success, also the warranty we mailed ijn came back saying "unable to foward" did we make a mistake by buying your product?
Bob Hughes
I don't think you made a mistake, but I would take the management at the place you purchased the dehumidifier and explain the problems and hopefully they can rectify the situation for you
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Danby dehumidifiers are craps - I have been trying to buy an used dehumidifier. I've looked at several for sale on Kijiji and Craigtslist - the majority of them is by Danby - None of them works. Fan and compressor run but no condesation occurs at the coil i.e. no water dripping into the bucket. Solution: scrap it. Refilling the gas costs more than a new dehumidifier. They are not made for refilling like the compressor in a car.
I just got the same model via mail order, and it isn't drying either. I'm going to give it another day before I send it back and buy some other junk product locally that is easier to return.
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