Dehumidifiers - Recent Questions, Troubleshooting & Support


U can find out here: https://www.cpsc.gov/Recalls/2017/Gree-Reannounces-Dehumidifier-Recall-Following-450-Fires-and-19-Million-in-Property-Damageb

Dehumidifiers | Answered Yesterday


Do you have a hygrometer in the structure to tell if the humidity is high?

Dehumidifiers | Answered on Mar 18, 2017


If your machine is equipped with a humidistat it could be faulty and not sensing the humidity level accurately.

Danby Premiere... | Answered on Mar 16, 2017


Unless equipped with special equipment most dehumidifiers will produce little if any water under 65-70 degrees. Many state operation down to 50-60 degrees but this was under lab conditions and therefore a marketing tool. The best performance is gained when the air temperature is above 70 degrees. The water you are finding is from melting frost, if you have a humidity problem you should be adding heat to the area to be dried, warm air holds much more moisture than cold and drying is much more effective if you can heat the area to around 80 degrees.

Kenmore... | Answered on Mar 16, 2017


The water may be condensation dripping in an area where the catch components are not able to catch it. The largest line that exits the cold coil and ends at the compressor should be insulated without any tubing showing all the way back to the compressor, deficits in the insulation (even small ones) could cause condensation to form and drip.

Goldstar DH5010B... | Answered on Mar 16, 2017

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