I cant store picture in internal memory .and delete the folder in internal maemory. hw can create under internal memory.

I would:
- connect thru USB the phone to a computer
- create a folder in the computer desktop
- find the phone in the computer, find the internal phone memory
- find pictures, videos, music, and document files in the internal phone memory to copy and paste to the folder created in the desktop. This could be one at a time, a few at a time, or a bunch at a time.
- when done finding, copying and pasting to the desktop folder, open the desktop folder, open the files to verify the files open correctly and are not corrupt.
- once files in desktop folder are verified good, delete the original same files from the phone, the ones copied.
- now find the phone external memory, the SD card and copy files from the created folder to where they can be placed.
- all this is done thru the computer
- once done, set up your phone apps so the app stores any new media in the extrernal SD memory to avoid future filling of the internal phone memory.

The easiest way I’ve found was to email the pictures to my computers then to the memory card when installed

Go to the storage be it memory card or the internal with a file manager

choose menu (from the phone) file anything relating to creating of new folder.

create your folder and when done place your pictures in it. should now show in gallery.
i recommend fx xplorer from the google play store.

File Explorer Android Apps on Google Play

I would seek professional advice, there is recovery software out there that are very good, you have tried two, if there is any chance to recover more you need to talk to someone that is experienced in these matters. Best buys may be able to help and worth a try, a camera repair store would be another option.

You can't transfer pictures from internal memory to a memory card, sorry. You need a USB cable to connect the camera to your computer then you can transfer the pictures to the computer.

Hope this helps.

Thomas

The internal memory that your camera refers to is only the folder and locations that the images are stored upon.

The software that runs the device itself is called "Firmware" and will not be deleted if you choose to erase the internal memory. This often times cannot be touched without special tools and a separate computer. But you shouldn't worry about that!

Remove the card, go into the menu and find "format"...follow the on-screen instructions to erase the internal memory.

I had the same problem. I can tell you that in the "System" menu, there is a place to delete all of the existing photos. You have pictures stored on the memory card and also the capability of storing a limited number of photos on the camera's internal memory. If its in the internal memory, that's when you have to find the system area. If the pictures are only on the memory card, then its easier to delete because you just select "format" and it will format the card and delete all of the photos from the card.

Use a cardreader to download your pictures to another folder you create on your desktop. Then, format the card in your camera to erase everything for a fresh start.

You cant delete the folders as the camera makes them to store photos , when you just connect the memory stick without the camera into a card reader you can delete the photos .However the 2 folders are there because 1 is used to store the internal memory pictures and the memory stick or you might have created another folder by changing the path of storage