If the printer won't "pick" the paper, open the back of the machine and look for torn pieces of paper obstructing the path. The paper should be all the way back against the stop so that the rubber rolls will contact the paper when the paper is lifted up against them. There should be no paper bunched up behind the access door. If the paper is against the stop at the back of the machine and the rubber on the roller wheels is ok (mine has three rubber rolls on the right side and one on the left plus a couple in the middle without rubber) then there is a possibility that the mechanism that moves the paper up against the rollers is not operating. You can observe the paper action with the back off by putting one sheet of paper in the tray. Watch as you press and hold the second button (paper) - the mechanism should lift the paper up against the rollers and feed the sheet out the back (because you have the access door off to view). If the paper is not lifted and taken out, the printer might be repairable by repairing the part that has failed - take the printer apart and look at the mechanism. I doubt that you can find parts for it so if it is not simple repair, it will probably cost too much to repair. The paper has to be far enough into the tray so that the rubber rollers catch it - for 8.5x11 paper, the paper should be a little over an inch from the forward edge of the tray when it hits the stop (the paper guide will be approximately 1/8 inch in from that same forward edge.
Either the printer is out of paper:
a Load paper.
OR
b Press the Paper Feed button.
• If the paper is jammed Then
Do not load too much paper in the sheet feeder. Depending on the thickness of
your paper, the sheet feeder can hold up to 100 sheets of paper or 10 mm (0.39 in.).
• You do not force the paper down into the printer when you load it. For example, A4
size paper should extend above the top of the paper support. (Letter size paper
should align with the top of the paper support.) Make sure the paper support is fully
extended.
• The paper guide is against the left side of the paper.
• The paper guide does not cause the paper to bow in the sheet feeder.
Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
*
To manually remove paper pull on the paper with both hands being
careful not to tear the paper while pulling it. If you're unable to get
to an edge of the paper that allows you to pull it you may need to
manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As
mentioned earlier it is inevitable that you will encounter at least one
paper jam during the life of your printer. However, if you're
encountering frequent paper jams following the below steps can help
prevent paper jams from occurring.
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