It tells me my printhead is not in correctly I know it is do i need to replace it Its only two years old with not a ton of use? My ink cartridges are brand new. What can i do and if i need to replace it how much do they cost?

The cyan print head nozzles maybe blocked.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.

Note: if you have a really dried out head, you sometimes have to soak from the top inlet ports and the bottom nozzle surface to clear, but unlikely in you case since you had a black cartridge installed with ink in it (this keeps the top port from drying).

check your new ink catridge and look for a mini green electronic chip if that is damaged the printer shouldn`t recognize the catridge

Did you let one of your inks run dry? If so, you need to replace the effected printhead. This model has two, one for black and yellow, and a second for cyan and magenta. If you let the yellow run dry but have tons of black, it still effects the black/yellow printhead. Same with the other, either color going dry makes its printhead go bad. Either printhead will set you back about $75. Easy to remove and replace once you get the new printhead.

Bottom line with this model of printer...DON'T let you inks run dry. A new ink cartridge is $20 vs. $75 for a new printhead.

FYI - This is the most common mistake/problem with this printer. The Inkheads are built to last at least 40,000 prints. That's several years for most of us, that is unless you let the inks run dry.

Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:

• Low ink levels
• Ink cartridge approaching expiration date

CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:

1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access door
2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridge
3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tape
4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridge
5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.

Identifying parts of the printheads Use the table below to identify the parts:

1. Printhead handle
2. Printhead tower
3. Copper contacts
4. Plastic tape
5. Ink nozzles

Do not touch:

• Copper contacts
• Ink nozzles
• Printhead tower

Replacing the printhead If your printhead is damaged or broken, you may replace it yourself.

1. Make sure your printer is turned on.
   
2. Open the printer access door by lifting from the recessed hand-holds on the sides of the unit.
   The printhead moves to an accessible position for handling the ink cartridges. The ink cartridges are seated in the printhead.
   
   
   
3. Pinch the latch on the ink cartridge with your thumb and forefinger and lift it out of the print head. Remove both ink cartridges.
   
   
   CAUTION:
   Insert the ink cartridges into the newly installed printhead as soon as possible to prevent any drying of the ink.
4. Unlatch the printhead by lifting the rectangular latch on the top of the printhead.
   
   
   
5. Remove the old printhead from the carriage .
   
   
   
6. Remove the new printhead from its bag.
   
   
   CAUTION:
   Do not touch copper contacts on the printhead, as this may damage it.
7. Remove and discard the black plastic casing and the orange protective cap.
   
   
   
8. Place the new printhead into the carriage.
   
   
   
9. Push firmly against the target label on the printhead until you hear it click into place.
   
   
   
10. Re install the ink cartridges. As needed, see Replacing ink cartridges.
    
    
11. Close the printer access door. The printer should now complete a printhead calibration to ensure that it is ready to for normal operation.
    

I'm not too sure if I am understanding correctly, if you did NOT replace the ink (as per your title) you will not get any ink out of the printer, you will need to purchase a new ink cartridge and install it correctly.

However if that was a typo and you did already replace the cartridge, did you replace it with an original or an aftermarket, or even a refill? Also, you can try telling any software on your PC that it has a new cartridge, I'm not too familiar with the Lexmark software, but if there is an ink level monitor you should be able to tell it that you've replaced the cartridge.

Hi,

To my knowledge, only two (2) possible corrective actions:

• clean the gold contacts of both the cartridge and the cartridge holder in the printhead; or
• replace the printhead assembly, specifically the logic chip and sensor.
  

In some instances, there are reset procedures that maybe employed to trick the printer back into recognizing the cartridge. However, they are brand/model specific. If you could possibly postback the brand/model of your printer, perhaps we can come up with a procedure.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Ok i know this is kinda old, but i found a solution.

First to those people to state I found a solution from hp, cannon etc etc and not give out the direct link, or instructions, then whats the point fing posting????

This error happens when you install an oem cartridge onto your system. Or havent used it in a while, so the machine is somehow misfigured.

This solution is for canon mp800, simply switch off printer. HOLD stop/reset and press and HOLD on/off button. release stop/reset. Now press stop.reset twice. then release on/off button, press stop/reset 4 times, wait 20 seconds, press on/off button twice.

switch machine back on and the printer should find the cartridges.

This method maybe the same for your mp*** if not google RESET CANON PRINTER MP*** and you'll find the correct buttons to press.

here's a printer on reseting a bunch of canon printers http://tricks-collections.com/reset-printer-canon-mp140-mp160-mp180-mp210-mp220-mp460-mp470-mp500-mp510-mp530-mp600-mp610-mp800-mp820-mp810-mp830-mp960-mp970/

good luck.. and FU canon for adding you scamming chips into cartridges.

I have a HP Business Inkjet 1220 Printer, and the block ink cartridge light is flashing. I replaced the cartridge with a brand new one, closed the door, and black ink light is still flashing. I put in another neew black ink cartridge, closed the door, and same issue- black cartidge ink light flashing. I cannot print- what to do?