The unit turns on and just spins the water in the sink around in cirles never draining the water. It sounds smooth like it isn't chopping anything. I have tried pushing the reset buttom to no avail AND using the alan wrench given to turn the bottom of the unit. It turns fin without any resistance...what do I do?
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can you turn it on for me? I would like to see and hear whats going on to better help diagnose, more than likely the "blade" that spins has detached from the disposal motor assembly or the "blade" my be caught/stuck in place, to resolve this issue. Unplug the disposal(should be plugged in under the sink)Grab a bucket to place under sink to catch waterremove the sink pipe assembly+disposal (remove the disposal)the water should drain into the bucket from the sink.remove and clean the disposal trap, looking for obstructions while you do so.after cleaning and searching for obstruction, reassemble the unit as it was making sure to reinstall all washers, guards and bolts, after you reassemble the unit plug it back in and test it, if you get the same results then there may be a strong possibility the unit suffers from a defect or damage in which case you may need to replace the whole unit or just part it all depends... good luck... more question just ask
Is sink drain line clogged? Disconnect drain line at sink tailpiece and lower down to see if water inside dishwasher drains. Call serviceman to clear clog in dishwasher hose, or repair dishwasher pump motor.
HERE ARE TOOLS NEEDED AND INSTRUCTIONS ON HOW TO SOLVE THE DRAINING PROBLEM BELOW.
(A) Clean cloth(s) (B) Wrench (if necessary)
Whirlpool brand dishwashers come in black, brown, stainless steel or white finishes and a variety of sizes as well. Most Whirlpool dishwashers are energy efficient, and many have features such as a sanitizing rinse, enhanced sound effects, large capacity tubs and adjustable shelves and racks. However, none of these features will help users much if the dishwasher is not draining. While this issue may require professional repair, some troubleshooting steps may help determine if there is a relatively simple cause for the problem.
1 Verify that the Whirlpool dishwasher has not lost power due to a power failure or motor overload. Wait a few minutes to see if the motor automatically resets and resumes operation. Reset the circuit breaker or fuse if necessary.
2 Press or select "Start" to resume the cycle if the dishwasher was stopped mid-cycle. Choose a new drain cycle if necessary to remove excess water from the unit.
3 Turn off the dishwasher and unplug it from power. Examine the connection between the dishwasher and the garbage disposer, usually located underneath the kitchen sink. Make sure the disposer knockout plug was taken out between the two.
4 Run the garbage disposer in the kitchen sink to remove potential blockages.
5 Remove objects that may be blocking the drain on the dishwasher. Clean out the drain hose at the rear of the dishwasher.
Sounds like something is damaged in the vacuum break device on top of your sink. Unscrew the chrome housing and see what you see. I would expect to see a pipe coming from the dishwasher, come into this unit, turn 180 degrees and discharge into an open chamber that is connected to the hose going to the garbage disposer. It is possible that this hose is plugged, so verify it is open into the dipsoser.
It is likely that you will need to replace this device, as it is serviced as a whole unit..... it's job is to keep sewage water from being drawn back into the dishwasher.
It sounds like an issue with the sink drain rather than the dishwasher. Many dishwashers are connected to a double sink, one bay of which contains a garbage disposal. If yours is connected in that configuration, run the disposal to clear any food debris that may still be present while running the HOT water into the disposal.
If you have no disposal or if the dishwasher is connected to the other non-disposal bay, check the sink drain again for proper drainage.
The easiest way to do this is to put a plug in the drain (both sides, one at a time), then fill the sink about half way with luke warm water. Then reach in and pull the plug from each side, watching to see how each side drains, but especially the side with the dishwasher connected. If it's slow draining, focus your efforts on clearing the drain on that particlular side of the sink. Try a plunger first before resorting to other methods to clear the sink. If you plunge the dishwasher side, get underneath the sink and pinch off the discharge line from the dishwasher if possible. A pair of vise grips works well, but don't overtighten them.
Some dishwashers have a soft disposal that can eject enough ground up particles into a sink to cause plugging up over time, especially if the dishwasher empties into the disposal side.
The drain hose under the sink needs to be tied up,above the point where it enters the drain pipe or disposal,water is feeding back into the unit,run the disposal more often also this helps prevent this from happening.
Sounds like the unit is fine but I think you have a plugged drain.Put an empty bucket under the trap and take it apart.Next remove the tailpiece from the disposal and clean it out.If everything is clean and you can't find the clog you will need a drain snake to remove the clog in the drain pipe.Good luck.
It sounds to me like the knock out plug leading from the disposal has never been removed. Remove the drain like and you may find that there is a thin plastic wall preventing any water from leaving the disposal. Just place a small screwdriver in the opening up against the plastic barrier and tap it out with a hammer. good luck
The water backup is due to the low drain hose mounting position. Check the sink disposal position; the drain hose connection from the dishwasher to the disposal must be placed higher than the present drain hose passing the sink cabinet from your dishwasher.