Clear carriage jam message appears but the carriage does not seem to be jammed.

Question edited for clarity, full 'make model (what it is)'.
Question moved to model category.

It is a known issue on that model.

Solved: clear carriage jam on my HP Photosmart C5280

HP Support Community https://h30434.www3.hp.com > td-p
Jul 14, 2017 - I have the same issue. Almost new machine. Screen says "clear carriage jam", but there's no paper jammed in there. Can't do anything with the printer, since ...

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A 'Carriage Jam' or 'Carriage Blocked' Message Displays ...

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Fix Carriage Jam Issues

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Impossible to answer without 'make model (what is is)' which should be written as the first three words! Fixya scripts should offer the correct category.

You can Edit that in and the question will be put back to the top of the list.

Or you can just Google

make model carriage jam message

https://www.google.com/search?q=Continual+carriage+jam+message+Paper+feeds+half+sheet+then+carriage+jam+message+appears+and+printer+stops


..

Hi vidya kowlessur,

I would be happy to help you with your Officejet 7500A printer. I understand you are seeing a message prompting you to clear a paper jam, and the carriage is likely jammed. Please use the following 2 documents to troubleshoot the issue;

HP Officejet 7500A E910a and E910c Wide Format All in One Printers Out of...

Carriage Jam or 0X610000F6 Message Displays for HP Officejet 7500A E910a...

I hope this helps, but if the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:


Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.



:)

It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

This means that your Epson printer has come to its end of life. In short, Epson wants you to retire your printer and buy a new one. Your Epson printer may be in good shape which is often the case. But Epson has this build-in "feature" which they want you to buy a new one.

If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

1. Gently pull any jammed paper out of the output tray or sheet feeder.
   
   
2. If the paper is stuck inside, turn off the Epson Stylus CX.
   
   
3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.
   
   Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.

If paper jams inside the Automatic Document Feeder, clear the jam as follows:

1. Open the Automatic Document Feeder cover and remove any jammed paper.
   
   
   
   
2. If necessary, lift the document cover and remove any paper that has jammed inside.
   
   
   
   
3. Press OK to clear any messages on the display screen.

If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

1. Gently pull any jammed paper out of the output tray or sheet feeder.
   
   
2. If the paper is stuck inside, turn off the Epson Stylus CX.
   
   
3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.
   
   Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.

If paper jams inside the Automatic Document Feeder, clear the jam as follows:

1. Open the Automatic Document Feeder cover and remove any jammed paper.
   
   
   
   
2. If necessary, lift the document cover and remove any paper that has jammed inside.
   
   
   
   
3. Press OK to clear any messages on the display screen.

HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

I would try disconnecting the printer and unplug. Then remove the software and driver. Then re-install the latest drivers and software for your printer. Follow the installation instructions. If the problem comes back then the printer has a problem. Could be a dead motor that drives the paper roller if it does not go away. If the printer is under warranty you should be able to get it repaired. The warranty is usually only a year.

I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.