CARTRIDGE PROBLEM PRINTER KEEPS SAYING REMOVE AND CHECK CARTRIDGE---I HAVE DONE THIS 5X---WILL NOT RESUME AND PRINT-----REPEATS SAME MESSAGE--------

Check that the HP all-in-one print queue is not paused (Windows) or stopped (Macintosh). If it is, choose the appropriate setting to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer.
Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.

If your printer is still under warranty, then you can get it serviced for free.

but try, removeing the carts, close the cover, restart it, let it see that theres no carts in at all, put em back in, restart it.

check that sensor function while open / close upper cover, some time hook type sensor connector broken and need replacement. check also roller for possible stock paper.

try this,
1: Remove Cartridge
2: Unplug the AC Power Cord
3: Hold down the RESUME button
4: Release RESUME after plugging in the AC Power cord.
5: Press the RESUME once within 5 seconds and release the RESUME .
6: Press and HOLD RESUME for two seconds or more and release it.
7: Press and HOLD RESUME for two seconds or more and release it.
8: Unplug AC Power Cord to set data.

Hi,
Solution

1. Remove and then reinsert the cartridge indicated in the error message.
2. If the error is still displayed, clean the contacts. Click here to see how.
3. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
   1. Remove both cartridges, lower the latches, and close the printer access door.
   2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
   3. Turn the printer back on by pressing the On button.
   4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
4. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty.5. Replace Cartridge.Please rate my response!!!Thanks,SF
   

you have to clean the print head ...

Do a complete reset.
1- Clear the printer queue.
2- Turn off the device.
3- Remove paper in the tray and possible paper jammed.
4- Remove ink toner.
5- Turn on the device briefly and turn it off.
6- Replace paper and toner.
7- Turn on!

Does the printer recognize the old cartridge, reporting that it is empty, if so then you probably got a defective cartridge.

Lou

Just do 2 steps:

1. Press Stop.
2. If the display highlight "Resume". Press the OK (Check Button).

The display will tell you that a Non-HP Cartridge is installed and Economode is Disabled.
At least, you can now print. The display will show back again to "Ready".

do you get an error message on the computer screen?if yes - what is that message....? I am stating the various problem causes for the issue you have stated without even knowing if you do get an error message or not.it would get resolved if you try these steps correctly as mentioned.It should be due to one of these causes. Cause ---The top cover of the printer is open. Solution 1. Close the top cover of the printer. 2. Press the RESUME button. Cause --Printer senses that there is paper being fed. Solution 1. Press the RESUME button to feed the paper. Continue with the following steps, if the paper does not feed. 2. Turn the printer off. 3. Open the top cover of the printer. 4. Make sure that paper is not jammed in the printer. 5. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides). 6. Make sure that nothing is stuck under the paper sensor (you can blow under the sensor to remove dust). 7. Close the top cover of the printer. 8. Turn the printer on. 9. Try printing again. cause --The printer was waiting for you to insert paper and then did not print. Solution Press the RESUME button to eject the printed page into the OUT tray. cause --Printer does not sense paper in paper tray. Solution 1. Check to see if there is paper in the paper tray. 2. If there is paper, remove the paper. 3. Make sure that the paper width and paper length adjusters are set for the correct paper size. 4. Load paper in the paper tray. 5. Press the RESUME button. cause --The RESUME light blinks when the computer is restarted or turned on. Solution ---This problem may occur when the printer is on before the computer is turned on or restarted. The printer should be turned on after the computer is turned on and turned off before the computer is turned off or shut down. Press the RESUME button to clear the printer and get it to the normal state. cause--Printer detects a faulty, missing, incompatible, or improperly installed print cartridge. Solution 1. Open the top cover of the printer. The RESUME light will flash until it is closed. 2. Pull the top of the cartridge towards you until the cartridge unsnaps from the cradle. NOTE : Make sure not to touch the copper-colored contact tape on the back of the print cartridge. 3. Click here (bpa00585) (in English) to check that you have the correct cartridges. 4. If you have the correct cartridges, then pick up the black cartridge. Notice that it has an arrow on the top. 5. Hold the cartridge so the arrow on the top is pointing towards the printer. 6. Tilt the cartridge slightly towards you. 7. Keep the cartridge tilted slightly towards you as you insert the cartridge into the right cradle. 8. Push the cartridge firmly forward into an upright position. You will hear a click when the cartridge is firmly in place. 9. Pick up the color (called tri-color) cartridge. Notice that it has an arrow on the top. 10. Hold the cartridge so the arrow on the top is pointing towards the printer. 11. Tilt the cartridge slightly towards you. 12. Keep the cartridge tilted slightly towards you then insert the cartridge into the left cradle. 13. Push the cartridge firmly forward into an upright position. 14. Close the lid of the printer. You will hear the sound of the cartridge cradle as it moves to the right side of the printer. cause --The print cartridge contacts are dirty and the printer does not recognize the print cartridge. Solution 1. Open the top cover of the printer. 2. Remove the print cartridges. 3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) NOTE: Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. 4. Turn off the printer. 5. Unplug the power cord from the printer. 6. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp, lint-free cloth. 7. Use a dry, lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, have your printer serviced. 8. Plug in the power cord. 9. Try printing again.