Question about Microsoft LifeCam VX-3000 Web Camera

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Lifecam vx-3000 wont connect

Ok...ive been trying to solve this problem for quite some time but just cant get it.

I have a webcam, microsoft lifecam vx-3000 that while connected to my internet connection it wont connect when im using my msn messenger. Yet i know the camera works cause if i find another wireless connection and connect....the camera will work. Ive tried turning the firewall on and off....and changed the "exceptions". I even recently tried installing yahoo messenger and when trying to connect with that.....i got "a network error occured while connecting to the server"??? Can someone PLEASE help me......

(also if it helps, i cant download any music while connected to my connection....yet again when connected to a different wireless connection, it works)

I have tried dl new drivers for the camera, reinstalling windows....and tried to delete my wireless connection and refreshing it.

If you have any questions at all....please let me know as i would love to get this solved.


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  • 6 more comments 
  • honda_macc Feb 12, 2008

    not sure what kind of router it is? how do i find out?

  • honda_macc Feb 13, 2008 not sure of the router.....if has something to do with ports is that something i can change from my computer??

  • honda_macc Feb 13, 2008

    well actually im working on a megayacht.....thats why i dont know the router information..but the thing is it USED to work on the boat...and others have been using theirs. And when i get off the boat...and use another wireless connection it works and connects NO problem!!

  • honda_macc Feb 13, 2008

    no sorry...we all work on the same boat using the same wireless signal.....and their cameras are working...mine not so much!! maybe a setting in mine thats not allowing it through the firewall or something? but i have turned the firewall off...and on..both nothing. Also...when you first find and connect with the asks what type of connection you are using....privat....public that sort of thing...cause that is supposed to put automatic restrictions on things for you.....but i think ive played around with different options on that too....

    Sorry just trying to give you all the info i can.

  • brian c
    brian c May 11, 2010

    If it works on other wireless connections, then it's an issue on the other end of the wireless signal. Why it is only blocking yours, I have no idea.

    Are the other people paying for any kind of "premium" access?

  • brian c
    brian c May 11, 2010

    No, it the problem is a port forwarding problem, it has to be done in the router configuration itself.

    Question.... are you by chance using someone elses wireless?? lol

  • brian c
    brian c May 11, 2010

    Should have a label on the front or on the bottom of it.

    The reason I ask is because sometimes you have to forward ports on the router.

  • brian c
    brian c May 11, 2010

    What kind of router are you using for wireless (if any)?



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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009


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