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Posted on Sep 06, 2017

Jenn Air Dishwasher, DU 401, bought new in approx 1990

1. The soap door will not stay closed in order to use the second soap well for the longer cycles. I can only use economy.

2. The air dry/heat switch does not work.. Fortunately it is stuck working on air dry.

My husband is handy around the house ( did the wiring for the whole house) and could probably replace some parts if he knew which ones.

5 Related Answers

A

Anonymous

  • Posted on Jan 03, 2008

SOURCE: Dishsoap stays in soap dispenser

Same thing happened to us. We noticed that it happened if the soap was left sitting before starting the washer. Since then, we immediately start the washer after putting soap in it and the problem appears to have gone away.

So much for the delayed start features, but at least the soap doesn't stick anymore.

good luck!

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Anonymous

  • 3 Answers
  • Posted on Apr 14, 2008

SOURCE: Dishsoap stays in soap dispenser

We had problems with soap remaining in the dispenser and dishes not getting clean when we used gel dish doap. We changed to the cakes of soap with a Jet Dry Power Ball in the middle, and now they clean fine.

A

Anonymous

  • Posted on Sep 11, 2008

SOURCE: Bosch SHY66C05: interlock broken, dishwasher rinse-aid leaks, and soap does not open (sometimes)

don't know what you did with the spring but it only needs replacing if it is broken

Anonymous

  • 2559 Answers
  • Posted on Jan 11, 2009

SOURCE: Soap dispenser cover won't close

It sounds like it may be stuck between cycle steps.(this sometimes happens if the washer is open during a cycle)Try and run it through one full wash cycle as it is.Then check to see if the soap door will close.If not,the lack may be broken

Anonymous

  • 460 Answers
  • Posted on May 15, 2009

SOURCE: Hotpoint BF1620 Integrated dishwasher not working

Lets try the following hope this works

1.- unplug the appliance, isolate it from the electric supply.
2.- Remove the kitchen unit plinth and check inside the inspection panels below the door to see if there is water in the base.

If there is, sponge it out and then try the machine again.

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Initially the soap dish had residual detergent (cascade packets) but now the detergent door won't open during cycle

probably needs a new spring. you can order a whole new door with spring easier, just search google for appliance parts
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Unless you know anything about replacing your soap dish, if is on warranty, I would call them to service it. It might be cheaper in the long-run.
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The soap dispenser at times does not open during the wash cycle. When the cycle is complete and the front door is opened the soap dispenser is either stil closed or at time is open with the soap still...

Check the way you're loading your dishwasher. Sometimes large plates or baking pans can block the door of the dispenser. The latch unlocks but because the door is blocked, the detergent can't get out. Once you open the main door, the dispenser door may pop open and looks as if it has been in the fully opened position when it was actually held in place by that large utensil!Cutting boards are major blockers as well.
I hope this helps. If it does, please come back to fixya and rate my answer
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That's a normal path for the soap. It sounds like the water just sits in the bottom without being pumped through the spray arms. Does the pump motor run? Pop the door open in the middle of the washing cycle--you should see hot water dripping from everything and the soap picked up and circulated with the water. If this machine has seen a lot of use, the intake screen under the lower spray arm may be plugged and is accessed by removing the spray arm and working your way down to the bottom of the deck. Might be a problem for a service technician to take care of.
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Hi, I have an older dishwasher also and recently my wife alsocomplained about it not cleaning right... so me being the man I am tried invain to clean the things... Bought new spray arms online and installed them inminutes...now the thing works like new... However I have also found that if theheating element goes bad then that also can mess things up bad... So I wouldbuy new spray arms, and also check out the heating element to make sure it isworking... Here is a tip that will help you with the online buying...
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Dishsoap stays in soap dispenser

ok, either a spring, trigger prob, on the latch, or a electronic prob. ok so to see if the latch is ok (or not) look closely for soap residue and scum, that may be hindering the latch or spring under. use metho, and warm water to clean this part. secondly go down to a white goods repair place and take your electrical component, button, lights its all one unit, simple unscrew it, i do think you will need a set of torque screws for that tho... anyhow ask the guy to get you a new or second hand one and install it. the timer will run, and the clip will release. good luck!
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