I bought my gourmet wave dec.2007. i believed that this microwave would have lasted at least 5 years,now the timer goes down but it is not heating what's put in.cant afford another.what can i do?EM031ESB

If this is the case then the 'magnatron' (the actual microwave emitting bit) has stopped working. It could be as simple as a blown fuse, a blown rectifier diode or the magnatron unit itself. If you want to have a go yourself, wait at LEAST half an hour after turning off and disconnecting the unit before you take the cover off to check anything. BE AWARE THAT THERE ARE VERY HIGH VOLTAGES BEING GENERATED. Without electrical knowledge and equipment just check the basics

Repolace the microwave, the heating components like the magnatron would cost almost as much as a new microwave. If money is an issue try Goodwill, they usually sell microwaves for about 5-10$ which is WAY less than cost of parts.

Hi,you have not stated how old this unit is ? I think they are supposed to last for 4-5 years but I've known some to break after just one year and others that worked great for 15 years or more.
Read more: What is the average life span (during normal use) of a microwave oven? ' Answerbag http://www.answerbag.com/q_view/1540053#ixzz1TQlW7RlH

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From a website...

7.3.7 Magnetron Life Expectancy

The typical life of a magnetron tube is approximately 2000 hours of operation. Some factors that can diminish the life of a magnetron are: 1) no-load operation, 2) operating with too much metal in the cooking cavity, 3) line voltage consistently too low or too high, 4) improper phasing, 5) improper installation or removal, 6) replacing associated high-voltage components with substitutes that are incompatible with the system design, 6) continual operation at the upper limit of its heat tolerance due to inadequate air circulation, 7) obstruction in the wave-guide, 8) failed stirrer operation.

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We use ours about 15 mins a day which would mean 2000 hours would be reached in 22 years but as they say there are a lot of factors which may reduce its life. The design and parameters of the oven will make a considerable difference. E.G. A highish power magnetron always underrun will last much longer than a smaller one run at its max ratings.

A restaurant might reach 2000 hours in only a year or so and industrial machines whether for cooking food or other processes will require frequent magnetron replacement.

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If there is no heat at all, but you can hear the magnetron humming, it is probably bad. if there is uneven heat, the wave stirrer that distributes the microwaves around the cooking chamber may be bad. it will heat only one spot unless the wave stirrer is rotating.

1-800-557-4825 Rivals phone number. Call them it is still under warranty. They will tell you what to do.

How old is your m wave? Sounds like you need to replace it .You can get a new one from Wal mart for under 75.00.and that will get you the big 1 sq.ft one..I once broke the plate in my m/wave and believe it or not they wanted more for the new plate than I paid for the M/wave BEFORE you do that check your power level settings perhaps it was turned down

Magnetron and diode most likely. Need more info.

U can take one to the stores which u bought december 2008. Unfortunately there is only 1 year warranty. generally these microwaves should last more than a year... hope u will get warranty and receive a new piece ..

Sounds like the magnetron has failed. There are some high voltage circuits that feed the magnetron and you can potentially get hurt if you don't know what you are doing. Would recommend you have it serviced by a professional if you want it fixed, otherwise look for a new one since the cost of repair can come close to the price of a new microwave oven.