How to programme quick dial feature

You can try by reseting the Bluetooth Headset this will help.
You can find the steps for the reset on this link.
How do reset the H19txt to factory default

If the button is assigned as a feature button then, press Feature, Redial, button to program, dial 1 for intercom option, dial the extension your programming, Feature to write and exit. If the button is just a spare button not assigned as a feature button, then your programmer needs to do that before this will work.

What you want to do is to activate the call forwarding feature offered by your phone company. Different phone companies have different procedures. With many companies you dial *72 then at the second dial tone dial the number to forward to. This number has to answer the call to activate call forwarding.For precise instructions please contact your telephone company.

When on a call you would like to transfer, try pressing the FEATURE button then dial 70 followed by the extension number you are transferring to. Typically the transfer button is one of the programmable buttons, try pressing the FEATURE button then dial *0 and press one of the programmable buttons to identify what it is programmed as.

Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone


Turning Call Divert On

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by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4 Dial the telephone number to which the calls are to be diverted.
Step 5 Listen for two short beeps, confirming the diversion.
Step 6 Replace the receiver


Turning Call Divert Off

*
By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.



Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

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Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.


Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

Thanks for using fixya...

To program your Personal Speed Dial numbers, make a list of
your telephone numbers/extensions numbered 1 to 24, then:
Press an Intercom button + lift handset + dial #00 + dial # + list number (01 to 24) + dial *21 + the number you want to store + #*00.

To use Personal Speed Dial:
1: Press an Intercon button.
2: Press Feature (if you have programmed a "Feature" button) or #.
3: Dial the two-digit code (01 to 24).

Dial Feature *4
Enter the speed dial code (71-94)
Press a line button or a pool button
Dial the phone number desired
Press hold or OK to finish

Feature 00
Press button to program
enter intercom+number to dial
Feature 00

Need to login in system and program buttons from there.

Try to see if your phone has a Call divert Feature. 1. You can Divert all voice calls 2. You can Divert if busy 3. Divert if not answered 4. Divert if out of reach 5. Divert if not available