Question about HP Photosmart 3310 Printer
Machine is 2 yrs old. Been working fine, even on refilled cartridges. But in the past few months, been getting streaks on black ink output. Innumerable clean print head and alignment tests run - these never show up the problem. And it doesn't happen all the time. Sometimes I can print 1st page just fine but the 2nd page comes out with streaky black, only in the bottom portion of the page. The problem is always in the bottom portion of the page. If printing in colour, there is no problem at all - only in solid black printing.
Bought some PowerKlin - they told me to put it on the contacts of the ink cartridge - now I am getting NO BLACK INK WHATSOEVER. Changed black ink cartridges - no change. Still OK to print in colour.
Any ideas? I really like this printer and really really do not want to have to buy a new one.
Also, PowerKlin says it will clean blocked printheads but where is the blasted printhead on the 3310?
I heard you can get the 3310 to do a pump up the tubes cycle but i don't know how to make it do it. Pressing the ok and cancel buttons when you power up didn't work for my machine. Which has too died a inkless black death!
Posted on Oct 01, 2008
Most Newer printers are made so that they only except Genuine Ink cartdridges so they can make more money off you, using anything else often voids warranty. try using a paper towel dabbed in warm water and cleaning the contacts on the ink and the cradle that holds it. Also, if its getting ink on the pages, the rollers may have ink stains on them, you will need to clena them or buy a maintinance kit from the manufacturer.
Posted on Feb 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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